阿爾塔蒙特斯普林斯套房飯店

Realmente no la recomiendo

Front desk was nice and helpful, but property was not up to par, i didnt stay there, can i get full refund

Altamonte Springs This stay was not what I expected. There were so many negatives, thankfully because I addressed the issues before I was given my deposit back.

Roach in the shower. Stains on sheets. Horrible smell. I did not even stay just got my 100 cash they held and went to the Hampton inn. Terrible place

The hotel is full of roaches, there is also black mold and the air conditioning barely worked the bedding wasn't clean either and they don't give out towels or toilet paper if you stay more than a couple weeks, there's two employees that were amazing but forgot there names they were females they were very helpful, they charge $50 if your a minute late past 11 to pay at the desk with no hesitation and you cant pay over the phone once your already staying there you can only pay at the front desk and I mean 11:01 your paying a late fee with no excuses my mother was in the hospital and I called and explained they said I wouldn't receive a late fee and guess what they charged me a late fee they didn't care about any situation and there's cops that are called out there very frequently. This hotel is like an overpriced trap house.

I traveled alone as a woman. I was given a room on the first floor with a door was completely broken, holes in the wall, and dirty sheets. I asked to be moved and I was given a room with a door that barely closed. I barricaded myself in with the chair in the room and had to shove toilet paper in the holes in the walls just in case. Checked out about an hour later out of fear.