亞特蘭大阿爾普哈雷塔北角購物中心凱悅嘉軒飯店(Hyatt Place ATL Alpharetta North Point)

Quarto grande, cama confortável, banheiro ótimo. Foi apenas uma noite que era o objetivo da estadia, mas vale a estadia!

Amazing hotel. Close enough to the city of Atlanta without staying in the hustle and bustle of the city. It’s close to a nice suburban area Alpharetta with a mall that has the cutest indoor play place for kids. The hotel was safe clean and perfect all around. Free breakfast was a plus!

Clean and peaceful and more than anything staff were cheerful. Nothing to point that is not good for a short stay. Only one thing is breakfast closes at 9 am sharp. For ppl who are not early birds will miss the free breakfast. Maybe it should be open till at least 9:30 AM

Good property, good breakfast options and prefect location that had restaurants, shopping and entertainment within 2 to 5 minutes from location on the same street. One of the hotel elevators was not working the entire stay, hotel did not have extra blankets for the pullout bed.

Room felt dirty and i felt dirty staying there. Was really excited to go home and shower. Staff was super nice but theres nothing special about the room. Basic TV and small fridge. Was not worth $96 a night. No microwaves in the room. Not a great room if you have little ones that go to bed early cause then you go to bed early. Food on property is overpriced along with the drinks. Did offer free breakfast which was food but nothing special.

Weird smell in the dining area, elevator malfunctioned the entire weekend - no lotion in the room

The room did not have shower soap in the room. Front desk said they would deliver it. It took a second visit to obtain. After returning from dinner, realized the room did not have a TV remote. Third trip to front desk-desk clerk said that maint was gone. Returned to room following day at 2:00 pm still no remote. And housekeeping had not serviced room. Asked clerk to have room serviced and replace towels. Returned that evening room was not serviced nor were new towels brought to room. Returned to front desk, and requested new towels. After an hour w/o call from front desk. Returned to desk. She said there were no towels. I asked her to get towels from a vacant room. Another hour &half pass without towels nor a call. Returned to front desk, she said she checked 7 rooms and there no towels. That I could get them in the morning. This was check out day, and it slowed my time to get back in the road by 1hour,

Completely lack of understanding and sympathy. We had a one night planned with my wife for valentines and the morning of our stay my wife woke up sick with food poisoning and we were not able to go. So we tried to switch our reservation to another day and the hotel refused to wave the fee which was more expensive than the stay and ended up simply losing our money and reservation. I understand rules but there is a more important part and that is customer service. Never would we ever consider this hotel again.