Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.
不論是商務還是休閒旅客,哈薩克斯坦飯店(Kazakhstan Hotel)都能讓您的阿拉木圖之行變得更加美好而難忘。著名的景點Museum of Geology of the Republic of Kazakhstan、Central Scientific Library和Kazakhstan National Science Academy均可步行很短距離到達。從飯店到Commerce and Industry House Iskhak Gabdulvaliyev with Sons遊覽很方便,Kok-Tube Hill和Cinema Tsezar也均在附近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。在餐廳服務方面,飯店西餐廳會提供美食。飯店設有酒吧,您可在這裡放鬆身心,享受極致貼心的服務。旅客想要在自己的房間邊聽音樂邊享受美食,只需呼叫送餐服務。飯店設備優良,旅客可使用為您提供的按摩室等休閒設施。飯店配備有會議廳和商務中心,可供旅客使用。理髮美容中心能提供造型設計,滿足您各種社交需求。飯店顧客可以額外使用免費停車場。
Awesome Location right in front of a shopping mall.. small rooms with comfortable beddings.. very average service.. they actually need to improve in there F&B.. breakfast was just okay types with not much options for vegetarians.. maybe I expected better
阿拉木圖假日飯店 (Holiday Inn Almaty Hotel) 位於阿拉木圖市的商業區中心,採用現代的裝潢風格,盡享附近旖旎的山景。飯店雖然位於城市中心,但透過極具現代風格的玻璃立面大廳,就可以一覽天山的景緻。飯店佔據阿拉木圖市久負盛名的金融中心黃金地段,距離哈薩克斯坦主要的領事館和外交機構僅幾步之遙。我們的出租車服務安全快捷、值得信賴,可前往25公里之外的阿拉木圖國際機場 (Almaty International Airport) 恭迎您的光臨。無論您打算前往哈薩克斯坦動東部的煉油廠考察或在市中心的礦業公司總部開會,入住阿拉木圖假日飯店都是理想的選擇。Nurly Tau 商業中心內各類經濟金融巨頭濟濟一堂,包括德勤、普華永道、AIG 保險集團等,從飯店步行10分鐘即可到達。如果要前往綠樹成蔭的政府辦公區參加國際使館的會議,也只需信步閒行10分鐘。驅車15分鐘,您可以抵達天山的滑雪勝地和健行步道,享受阿拉布圖天然而清新的空氣和遼闊無垠的天地。阿拉木圖假日飯店距離生機勃勃的共和廣場僅需步行5分鐘,著名的金武士站在18米高的獨立紀念碑上俯瞰世界的風雲變幻。如果您搭乘早班班機抵達阿拉木圖,飯店24小時營業的 Tipsy Bar 供應的小吃和熱飲絕對是您不錯的選擇。飯店的 MiniGym 健身房配備心肺訓練器材等健身設施和平板電視,讓您在強身健體、修身塑形的同時,吸取新聞和娛樂資訊。
訪訪客2023.06.26
The breakfast was good, but not fantastic. The room was good and clean, there were some supplies in the toilette. Parks and places around the hotel are nice, and you can have a good walk around, if you wish. There were always noise (I'd assume cleaners did some work) quite early in the morning. Another issue is that the breakfast time in the morning is until 10am sharp, which is not convenient for people travelling from Europe for leisure. As I understood, there're no alternatives available. We asked a bottle of water and an additional blanked to the room, and it was challenging to get them. Particularly, with the bottle of water, as they refused to put the cost of it on the hotel room, but requested a cash payment. It was a surprise for us.
Reception was okey and Hotel Manager was super hilfsreich fūr alle Fragen und uns 100% geholfen. Vielen Dank. gerne wieder. Hotel muss sich verbessern fūr Frūchstūck. Mehr erfahrene Personal. Changing the Menūs manchmal. Nicht jeden Tag gleiche Menū anbieten. Qualitativ bessere Produkte von Käse. Oliven. Frūchte. Teesortiment.
Stayed here for just one night in April. Service received was fantastic (given I arrived early in the morning) - check in was quick and the staff spoke excellent English. I found the room to be comfortable, very clean and of a good size. I got the impression the hotel is relatively new. It’s around 20-25 minutes from the airport and maybe around 10-15 minutes to the centre of Almaty using Yandex which is very cheap. Would highly recommend this hotel.
Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and
informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit.
The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty.
Will definitely come back here if we’re back in the city.
We recently had a stay at this Swissotel. Given the reputation of the brand, our expectations were naturally set high. However, the reality of our experience fell significantly short of those anticipations. 1. Check-in Procedure: Even with online check-in we were subjected to a 30-minute wait. One of our pre-booked rooms was not ready at the time of arrival. 2. Room's Condition: - A glaring lapse in cleanliness was evident with the state of the bathroom floor near its entrance (photo attached). - The bathroom door's sliding mechanism was faulty and highly inconvenient. - The overall condition of the bathroom indicated it's due for an overhaul and repairs (photos attached). - The discovery of a used ear swab under the table raised significant concerns about the room's preparation and cleanliness (photo attached). - A faulty power outlet in the bathroom added to the growing list of maintenance concerns (photo attached). - The discovery of a dead insect in the drapes clearly points to a continuous lack of attention to detail with the cleaning staff (photo attached). 3. Birthday Cake: Our agreement for a pre-arranged complimentary birthday cake was not only overlooked but was also delivered a day later than promised, despite having multiple conversations and providing evidence of our prior agreement (via the official hotel WhatsApp). 4. Water Bottle Replenishment: The consistent oversight in providing an essential like water, despite multiple request channels, was surprising. The water had to be fetched from the cleaning staff, we had to chase them and ask. None of the other channels, like the official app or the reception, fulfilled our request for the water delivery. 5. Dining: Our anticipation of an à la carte menu was countered by a buffet offering. Being told this was due to hotel occupancy levels feeling unsatisfactory. This went on for both evenings spent at the hotel. Portions of the a la carte menu were available only for room service. 6. Buffet Food Quality: The limited options, particularly for main courses (3), left much to be desired. Our experience with the freshly prepared pasta was particularly disappointing. It was watery, bland, disgusting. You could get better pasta at an office canteen. We have travelled quite a big part of the world and this buffet was easily the worst we have ever had. Both taste and variety were not worth the price. And we were forced into it by being denied the a la carte option. The hotel is above capacity - great, but we paid for the same service as if it weren't, right? Not OUR problem. 7. Breakfast Experience: The overall offering was lackluster. The variety was uninspiring, especially when compared to even basic 3-star hotels. Stale pastry (croissant from the day before) at a 5* hotel is inexcusable - these are absolute basics. Staff appeared overwhelmed, often forgetting to replenish food and drinks (had to be reminded many times) and struggling to manage guest numbers. Only 2 juice options fo
滿意
87 則評論
4.5/5
每晚起價
TWD 6 153
查看空房情況
查看所有KIMEP University飯店
精選KIMEP University住宿推薦
查看全部
過去 30 天內最熱銷的KIMEP University附近飯店
No.1
4.3/5
63 則評論
阿爾瑪飯店
阿拉木圖 | 距離KIMEP University0.5KM
"位置很好""早餐很棒"
選取日期來查看價格
No.2
4.4/5
37 則評論
多斯特克飯店
阿拉木圖 | 距離KIMEP University0.47KM
"Good Location"
選取日期來查看價格
No.3
4.4/5
21 則評論
阿拉木圖公園飯店
阿拉木圖 | 距離KIMEP University0.55KM
"Good Location"
選取日期來查看價格
No.4
3.2/5
22 則評論
歐亞大飯店
阿拉木圖 | 距離KIMEP University0.8KM
"Good Location"
選取日期來查看價格
No.5
3.1/5
0 則評論
艾裡絲飯店
阿拉木圖 | 距離KIMEP University0.57KM
"Good Location"
選取日期來查看價格
No.6
4.2/5
93 則評論
阿拉木圖飯店
阿拉木圖 | 距離KIMEP University1.27KM
"位置很好""乾淨衛生"
選取日期來查看價格
No.7
5.0/5
1 則評論
特倫庫爾精品飯店
阿拉木圖 | 距離KIMEP University0.72KM
"Good Location"
選取日期來查看價格
查看其他旅客對阿拉木圖飯店的評價
查看全部
查看真實旅客的評論,找到最適合的完美住宿
4.3/5
滿意
TT.S.E.Good location and friendly staff. The 24-hour gym is very good!
訪訪客Our experience at the hotel was satisfactory, nothing special but nothing wrong either. The hotel is quite ugly from the outside and outdated inside. The room appeared clean, but the shower did not work very well. There’s a nightclub in one front corner, so try to avoid that area. Kids are loud outside until 4-5am. Each room appears to have a balcony, views are much better facing the park side.
訪訪客Struttura piuttosto semplice ed abbastanza pulita,situata non lontano dal centro di Almaty. La mia camera era,abbastanza spaziosa e pulita,dotata di balcone,bagno con doccia,set di cortesia,in particolare ho trovato il letto molto comodo. Nel complesso si tratta di una buona struttura,non ancora avvezza secondo me,ad accogliere turisti da tutto il Mondo . Colazione e barriere linguistiche (solo un receptionist su quattro con cui abbia avuto a che fare,parlava inglese) da migliorare. Per il resto,lo consiglierei.