住宿方回覆: Dear Tangshaohuanqiulvxing, Thank you for your wonderful feedback! We’re so glad to hear that you enjoyed our service and the beautiful view from your terrace. It’s great to know that the room, despite being compact, still met your needs. We hope to welcome you back soon for another great stay! Best Regards, Guest Relation manager, Bolatbekova Aygerim.
住宿方回覆: Dear Xiaomaiquanquan, Thank you for choosing the Almaty hotel! We greatly value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant impression of our hotel. We will be glad to see you again! With best wishes, Guest Relations Manager Bolatbekova Aigerim.
住宿方回覆: Dear Amaerfeibuhuatiemuer, Thank you for choosing the hotel “Almaty!” We are very pleased that you were comfortable and that you managed to enjoy the beautiful view from the window. We will be glad to see you again in our hotel! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
住宿方回覆: Dear Guest User, Thank you for choosing the hotel "Almaty!" We are very glad that the location of the hotel was convenient for you and you had a chance to enjoy the beautiful view from the window! We are very sorry that the room was too small for you. With your next booking, we offer you a larger room, category Superior. We will be glad to see you again! Best Regards, Guest Relations manager, Bolatbekova Aigerim.
訪客用戶
標準單人房
入住於 2024 年 11 月
與好友旅遊
93 則評論
1.0/5
發布於 2024 年 12 月 2 日
早上8點多就開始搞裝修 吵得人沒法休息。酒店服務很差。
住宿方回覆: Dear Guest User, Thank you for choosing the hotel "Almaty!" Thank you for your feedback, and we sincerely apologize for the disturbance caused by the renovation work. We understand how important peace and quiet are for a restful stay, and we regret that the noise affected your experience. We will review our renovation schedule and work hours to minimize any disruptions for our guests. Additionally, we take your comments about our service seriously and will use this as an opportunity to improve. We hope to have the chance to welcome you back and provide a more peaceful and enjoyable stay in the future. Best Regards, Guest Relations Manager Bolatbekova Aigerim.
住宿方回覆: Dear Guest User, Thank you for choosing the Almaty hotel! We greatly value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant impression of our hotel. We will be glad to see you again! Best Regards, Guest Relations Manager, Bolatbekova Aigerim
住宿方回覆: Dear Myrza, Thank you for choosing the Almaty hotel! We greatly value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant impression of our hotel. We will be glad to see you again! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
住宿方回覆: Dear Guest User, Thank you for choosing the hotel "Almaty!" We are very glad that the location of the hotel was convenient for you. For us, every review of our Guest is a valuable contribution to our development and daily improvement of the conditions of stay of guests. We will definitely share your warm words with the team. Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Jiemomantou
高級雙床房
入住於 2024 年 9 月
商務出差
5 則評論
5.0/5
超棒
發布於 2024 年 10 月 28 日
很好,雪山景觀無敵
住宿方回覆: Dear Jiemomantou, Thank you for choosing the hotel "Almaty!" We are very glad that the location of the hotel was convenient for you and you had the opportunity to enjoy a beautiful panoramic view! It is very nice that you highly appreciated the comfort of the room. For us, every review of our Guest is a valuable contribution to our development and daily improvement of the conditions of stay of guests. We will definitely share your warm words with the team. We will be glad to see you again! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Wuyuanxinzhonghualongzhidaoxingtianxia
精緻套房
入住於 2024 年 8 月
商務出差
369 則評論
5.0/5
超棒
發布於 2024 年 9 月 19 日
個人覺得,一千元以內,阿拉木圖最好的酒店
6/9
住宿方回覆: Dear Wuyuanxinzhonghualongzhidaoxingtianxia, Thank you for choosing the hotel "Almaty!" We value feedback from our guests and always welcome your comments. We are very glad that the room rate met your expectations. We will be glad to see you again! Best Regards, Guest Relations Manager Bolatbekova Aigerim.
訪客用戶
精緻套房
入住於 2024 年 8 月
商務出差
8 則評論
5.0/5
超棒
發布於 2024 年 9 月 16 日
服務很好,房間很大
住宿方回覆: Dear Guest User, Thank you for choosing the Almaty hotel! We are very pleased that you highly appreciated the comfort of the room. For us, every review from our Guest is a valuable contribution to our development and daily improvement of the conditions of our guests' stay. We will definitely share your kind words with the team. Best Regards, Guest Relations Manager, Bolatbekova Aigerim.
Aishiyongbuzhixi7003
舒適雙人房, 1 間臥室
入住於 2024 年 6 月
商務出差
12 則評論
4.7/5
極佳
發布於 2024 年 7 月 19 日
整體環境位置還是不錯的,價格也美麗...
住宿方回覆: Dear Aishiyongbuzhixi7003, Thank you for choosing the Almaty hotel! We greatly value feedback from our guests and always welcome your comments. We are also sincerely glad that you had a pleasant impression of our hotel. We will be glad to see you again! Best Regards, Guest Relations Manager, Bolatbekova Aigerim.