Our 3 day trip in Basel concludes on more positives than nagging issues. First the good part: Staff such as Steven, Catia and Michael are worth mentioning as they did their best to accommodate our requests. In general the front office staff seems rather well trained and courteous. Secondly the location of this hotel is ideal. With access to train, tram and bus stations within a couple 100 metres is very convenient. Sound isolation and sleep quality are pretty decent. Rooms are modern and seem to ve renovated recently. Ample parking available in the basement. The best part is the entrance of the hotel is within the private space and does not hinder public traffic. So parking the vehicle to offload the luggage is practical. I feel one of the best designs of this hotel is to be able to manoeuvre your car and allow guests to be able to safely disembark. Breakfast is decent and very clean setup. No signs of hygiene issues. And now to the few nagging issues: First the over engineering of elevators and their use can ve confusing at first. Staff should take time to read any messages and requests done through third party booking platforms. Although requests were addressed promptly but could have avoided delays. Room temperature settings difficult to comprehend for kelvins to Celsius conversions. Also the room was quite warm and slightly unpleasant in the evening. Breakfast should consider some infant friendly options too. Value for money - a miss for sure. Overall I would say it was quite a pleasant experience but the management needs to step up on making it a value proposition.
以超值的價格預訂客房,入住全新的宜必思尚品巴塞爾城市飯店。在宜必思尚品飯店,房價包含無線網絡和早餐。空調客房佈置時尚,光線好,設計感十足,採用鮮亮的色彩,設有純平電視和舒適無比的 Sweet Bed by ibis 寢具。飯店位於中心位置,風景優美,步行幾分鐘即可到達巴塞爾 SBB 火車站,附近有聖雅各布公園體育場和巴塞爾展覽中心,步行或乘坐公共交通即可前往。
我們大型的B&B Hotel Basel,是一家採用現代設計的全新飯店,提供多達137間客房,全部配備高品質的床上用品,讓您倍感舒適。物美價廉的飯店為您遊覽巴塞爾市提供了方便。飯店地理位置優越:距火車站500公尺,距市中心公交16分鐘。更不用說它直接通往A3高速公路了,該高速公路通過蘇黎世將巴塞爾與萊茵河谷相連。 巴塞爾牟羅茲弗萊堡國際機場距離飯店僅有15分鐘車程。
2023.12.16
Not a bad value all in all but B&B BASEL has some inherited problems. There is no really lobby or breakfast room. Both are incorporated in a narrow area around the bar (on which breakfast is set). Lots of noise, coughing children, barking dogs… - not a pleasant experience. There is NO direct public transportation between the hotel and the main station- You have to either change or walk (not terrible during the day, if the weather cooperates). The doors to the room don’t close unless you pull hard = lots of close doors noises all the time of day/night. The room is very small and the bed is only full size (no way it’s 160 sq and queen bed like the listing say) and , even though the bed is small 😀, but workable. And so is the bathroom .
對於想要捕捉萊茵河畔威爾城市風采的旅客來說, 貝塞爾維爾阿姆雷恩旅店 (Carathotel Basel/Weil am Rhein) 是一個理想的選擇。從飯店出發, 至普拉特恩火車站僅有4km遠。附近很多景點, 包括ROYAL Lounge Bar、Minigolfanlage ICE and FIRE和N'Joy Shisha Bar都離飯店不遠。飯店坐落於Tierpark Lange Erlen邊, 附近還有很多景點包括Verkehrsdrehscheibe和Musikpub & Cocktailbar Jim Knopf。飯店提供西餐廳, 以誘人的美食佳餚來滿足顧客。在酒吧點上一杯消除一天的疲勞, 對於旅客來說是一個不錯的休閒選擇。如果您喜歡安靜的用餐, 飯店可以提供房間送餐服務。飯店設有桑拿浴室, 確保您下榻期間愉快、愜意。飯店的會議廳和商務中心提供優質服務, 是眾多商旅客選擇入住這裡的原因。飯店提供的乾洗服務, 讓您的旅途更加方便。飯店為所有入住顧客提供免費停車場。
訪訪客2022.06.19
我經常出差,通常不關心酒店的外部,但內部和員工很重要。入住時前台的員工非常有禮貌,技術熟練。一晚上進入房間...大概300歐!說它老話,什麼都不說--就像蘇聯時代在莫斯科、聖彼得堡、柏林的德魯!40年前,多麼懷舊的感覺,聞到老地毯的味道,從未清洗過空調。不得不打開窗戶,讓新鮮空氣進入室內。畫畫藝術在牆上由娜塔莉高勒-Innenraum Ruland。是für ein Zufall!一晚300歐!第一晚在餐廳我選擇威納·施尼澤與沙拉和炸薯條🍟。我的第一個維納·施尼澤爾從來沒有過如果這塊碎到3毫米幹豬肉是真正的維納·施尼澤爾那麼對不起...唯一好的事情就是沙拉。在酒店餐廳一晚300歐!早餐很豐盛,酒店餐廳沒什麼特色,一晚300歐!早上問他們是否洗衣服,答案是-不,但我在旅館的櫃檯上問了一遍,每晚300歐元,這位女士給某人打電話,重複他在電話線另一端聽到的話-洗衣是客人的責任。意思是在酒店做自己一晚300歐元!最後我和桌上的女士發現酒店確實將洗衣外包給第三方公司。持續時間--幾天,在酒店一晚300歐元!入住時才免費送水,在酒店每晚300歐!水壺,房間內茶水?開眼!在酒店每晚300歐!什麼不殺我們讓我們笑起來😆在酒店每晚300歐!
不論是商務還是休閒旅客,巴斯勒託飯店都能讓您的穆滕茨之行變得更加美好而難忘。從飯店很方便到達Muttenz,僅有700m距離。包括Kirche Johannes Maria Vianney、Ruinen Wartenberg & Rebenweg和Reformierte Kirche St. Arbogast Muttenz都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括Kunsthaus Baselland、Park im Grünen和聖雅各布公園球場,旅客可以將行程安排的更加緊湊。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有熨衣設備和房內保險箱。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。在餘暇時間,可以選擇去飯店的咖啡廳喝上一杯飲料,驅走所有的疲憊。倘若您覺得飯店的餐飲服務無法滿足您的需求,附近的Vapiano(義大利菜)、La Manufacture Gundeli(美國菜)和Prima(義大利菜)不妨可以試試。飯店提供健身室,旅客可以在這裡舒緩身心壓力。飯店設有會議廳和商務中心,為旅客提供高品質的商務服務。為了方便旅客,外幣兌換服務已為您準備就緒。
2023.01.31
Hôtel pratique en périphérie de Bale. Petit trois étoiles au centre de Muttenz. Bien équipé quoique un peu froid. Grande chambre. Petit déjeûner un peu juste dans le restaurant coop. Parking dédié dans le parking coop.
不論是商務還是休閒旅客,巴塞爾萬怡飯店都能讓您的利斯塔爾之行變得更加美好而難忘。飯店地理位置優越,駕車至普拉特恩站僅需800m 。旅客們會發現Aquabasilea Pratteln、B2 - Boulders & Bar和Z7 Konzertfabrik距離飯店都不遠。飯店佔盡地理之宜,Ruinen Wartenberg & Rebenweg、Restaurant Wartenberg和Reformierte Kirche St. Arbogast Muttenz離此都很近。飯店對客房的裝飾十分考究,每間設施齊全的客房都配備有空調。有飲水需求的旅客,飯店還為您提供了咖啡壺/茶壺。除此之外,配備有吹風機的浴室是您消除一天疲勞的好地方。在空閒的時候,去大廳吧喝杯飲品放鬆一下是不錯的選擇。若是覺得飯店的餐飲無法滿足您挑剔的味蕾,不妨去附近的Restaurant Le Pavillon(西餐)、Pan e Vin或Casa D'Italia a.R.M(義大利菜)品嚐下一流的推薦美食。在漫長的一天結束後,遊客可以在按摩室、Spa和桑拿浴室進行放鬆,可大大提升您對飯店的滿意度。飯店的會議廳和商務中心將熱情的服務與專業的素質完美地結合在一起。飯店提供的乾洗服務,讓您的旅途更加方便。
訪訪客2023.11.25
I had booked 3 rooms for myself and my family for 6 nights to visit the lovely city of Basel and the rest of Switzerland. Even though the country and city were beautiful there were a few things that were not acceptable. Firstly, I was disappointed that there were no complimentary water bottles in the rooms, unlike any other Marriott rooms I have stayed in. During our stay, Sarah was always kind enough to provide water bottles when asked which made our night. However when I asked for water again on our 3rd night via the Bonvoy App, someone very rudely rejected my request, as you can see in the below screenshot of the message from the app. It was not pleasant and made me feel very uncomfortable to ask for a bottle of water. Being a Platinum member I did not expect to be spoken to that way for a bottle of water. Secondly, on my last night, I spoke with Sarah regarding my F&B credit that I chose upon check-in and it was mentioned that I was entitled to 10CFH per person per room per night. I double checked if it could be accumulated and then used in one go and I was told I could, so I decided to have dinner with everyone on our last night. When I checked-out, a man who came from the restaurant and checked out my rooms, I confirmed with him if I could get my F&B credit applied and he said yes, he rushed my check out and went back to the restaurant. When I received my final invoice online a few hours later with only say 1 day's F&B credit applied and not all for the 6 nights I was led to believe I could have. I was told I could get 10CHF per person per room night which is 20 x 3= 60, 60 x 6 = 360 CHF F&B discount as per Sarah and that she would write notes on my reservation so that the discount could be applied. If you see my invoices attached below, only 20CHF was applied for the whole duration. Can you please apply the discount that I was verbally told and confirmed several times as I was ordering the food and as I was checking out and compensate/refund what was charged on my card? I am very upset that there was not cohesive communication between the receptionists, I was being given incorrect information every time I spoke to a different person at the Front Desk. Thirdly, I was only told by Sarah that my postcards would be sent complimentary as I asked how much it would cost, she mentioned it would be complimentary, yet I received a separate invoice for the postcards. I would not have minded paying however telling me it's free and then charging me is unfair and not truthful. Is it how Courtyard Basel treats all their guests? I would like to be compensated, if it was verbally spoken it would be, it should be free, not charged when I am not aware. Lastly, staying for 6 nights you'd expect the room to be cleaned not just tidied... however none of the water bottles that were finished and empty were removed from the room. for 3 consecutive nights, the empty water bottles were left in the room which by the time we left had accumulated into a pile o