Good location, clean Hotel, Kind nice staff. The Hotel is located in the center of Alicante, in a perfect location, not far from the beach and other facilities. The staff are nice, very kind and helpful. The hotel is clean. The breakfast is served in nice looking restaurant with good sorts of food.
Terrible place to book a room, Room looked like it was used for staff / tradesmen or worse. Wall onto stairs (see photo) each time anyone used the stairs woke the room up View from window see photo, no ventilation in bathroom, no balcony or view Window shutter broken not operating (open/close) Lights hanging from the wall Ladies blond wig found between bed No fridge just a space for one Only two sockets added for the whole room Door lock sticking very difficult to open Charged for car parking, then refunded, than asked again to pay Lower basement car park, still parking the car and collecting belongings, and lights were turned off, shutter closed, said there was a switch on the wall, but even next day could not find one, so being elderly with two others had to exit via steep ramps in the dark to exit Complained all they said is cannot understand you. People got stuck in the lift, alarms sounded screaming and banging from guests stuck in the lift, after this I was so frightened to use the lift, so I had to use stairs a number of times with limited mobility. Noise from corridors all hours banging, furniture moving, sounded like pipes leaking above the bathroom ceiling. TV was poor, the remote was very dirty and had no id to know what buttons were for what, only a few Spanish channels Had no operating air conditioning, listed as being air conditioned, so asked for a fan, one given but said no AC until May, not what it says on the web site. Reception said water was leaking from our bathroom to room below, see photo of sealing around floor, as clearly they have had a problem before Floor tiles cracked in bathroom Sink, towel rail and stool all cracked Bathroom door was very tatty and rotten at the bottom. One easy chair in the room, so dirty we could not use it to even put anything on, white stains all over it! Safe but no key, (not secure with a key anyway) top by safe inside wardrobe marked with paint etc Electric button in room, no idea what for, push button in wall suspect may be rooms by the hour? Old electric unit on wall by bed with no cover was it safe or live? No Bar, restaurant etc only buffet breakfast. NO information in the room / hotel regarding facilities etc not even pictures on the wall
Stayed on the 10th May 2024. The hotel was clean. The hotel was very noisy (road noise) together with loads of noise made by people outside. The room also suffered from noisy plumbing. These aspects made the stay unacceptable. The breakfast was just about adequate. Overall terrible hotel.
There is a big difference between the two buildings, Ibis budget and Ibis hotel. The reception staff are great and really helpful. Unfortunately we lasted two nights before changing to the main Ibis hotel ( other side of car park) Pros of both: Lovely staff Good location ( no shops or anything around but near the airport and if you aren’t hiring, there is a bus stop to either city or airport outside) Good little cafe on site Main Ibis hotel is lovely (€20 euros difference a night) Cons of Ibis budget: **** smell a lot on the 1st floor Noise in corridors I think they’re housing single people there on a long time basis ( not a problem but use rooms as homes and there’s a lot of noise) Room was clean but not decorated nicely Smell in doorways and landings I would stay again, but not in the Budget hotel, only the main building
We booked this hotel for two night quick break. And the experience was outstanding. The staff are amazing. The two Bea’s at the reception were very attentive, friendly and professional. And appreciate there effort for making our stay special. The room was amazing. You can see the quality in the room finishing and the furniture, bathroom and the comfy mattress! The quality of the doors and windows in the room is brilliant as they really insulate any city noise from the room. The rooftop bar is so nice and the views are superb Thank you for a great experience and we will be coming back for sure
RRuelloPersonnel très agréable, arrangeant et chaleureux!!
L’emplacement est idéal.
Les chambres sont propres et bien équipées.
Bref, un hôtel qui rempli toutes les cases.
Genuinely really nice hotel if you're a stoic, philosophical, get-what-you-pay-for, kind of person - I was honestly perfectly happy there... However... The room was small, so small in fact that they emailed us ONCE WE WERE ALREADY THERE, 'reminding' us (there had been no mention before) that we had booked a very small double room, that was more suitable for a single person, and offering to upgrade us for a scarcely justifiable fee. It was very small. The basin is in the main room, as the bathroom is hilariously small - did I mention the whole thing was small. The shower was ok, but to access the toilet you'd need to be less than a foot (30cm) in width. Yes, width. Again, as a stoic stiff-upper-lipped Englishman I was perfectly happy as I would just squeeze my shoulders in, but for the portly, do consider this advice when booking! Staff were lovely though, and the fact that the bed seemed firm and excellent at first, to give way to mild back pain and the realisation that the firmness was rigid mattress-springs almost went unnoticed! Outstanding location though, and really fine if you don't mind imperfection!
訪訪客Hotel is aan de buitenkant ietwat gedateerd . Van binnen daarentegen prima. Met een grote plus : hygiënisch zwembad .
Precies 35 minuten wandelen naar hotel Melia Alicante bij de haven .
Our overnight stay at the hotel had its ups and downs. We booked two double rooms for ourselves and our teenagers. Unfortunately, one of the rooms was a letdown. It reeked of smoke, and the bed's base had some strange stains. The initial encounter with the staff was promising, with one person genuinely apologetic and sympathetic about the situation. However, another staff member didn't seem to care much when we raised the issue. They attempted to get rid of the smoke smell with an ozone machine, which worked for a short while but didn't last. Eventually, we were moved to a better room that was clean and suitable. Breakfast the next morning was a pleasant surprise, really nice and provided a positive start to the day. Another disappointment was the technical issue with the TV when we tried to use Netflix. Although we reported it, we were told it couldn't be fixed until morning, which was frustrating. Looking back, the enjoyable breakfast and the kindness of one staff member were nice moments, but they couldn't make up for the various letdowns. Hopefully, the hotel can address these issues to ensure a more consistent and pleasant experience for future guests.