Torre di San Giacomo附近住宿

我們住了4晚,酒店的唯一兩張正面的註釋是中間位置,非常舒適,和非常的工作人員,從照片中我有很高的期望,完全失望。我們分配了一個窗戶的房間,上面着一個更深的牆,這使得整個牆非常黑暗,傢俱讓人們非常希望,因爲房間裏的日期和氣味不好。第二天我們在房間裏享受了清服務,沒有替換洗,因爲我們付了多少錢,我期待着要多得多,因爲價格裏甚至不包括早餐。

我預訂了這家酒店在六月通過************住了一晚。我和我丈夫晚上飛往阿爾蓋羅,第二天早上離開撒丁島的其他地點。我們的航班延誤了,我從機場給酒店發郵件告訴他們我們會很晚到達,大約10:30。當我們到達時,那裏沒有人。我們按響了門鈴,沒有人接聽,我們撥打了40多分鐘的門上貼的號碼,沒有人接電話。我們別無選擇,只能離開並找到另一個地方住宿 - 幸運的是我們做到了。我打電話給與酒店交談的************-他們不會退還我們預付的住宿費用。這是我心目中的糟糕服務,無論是從酒店,還是從************。我的電話記錄在我的電話,照片顯示我在酒店。但他們仍然認爲適合向我收取我沒有使用的房間,即使我儘可能提前通知他們遲到。我經常出差工作和個人,說實話從來沒有這麼糟糕的經歷。我不會再使用************,當然不能推薦這家機構。

We stayed with a group of 4 people and were looking for accommodation in Alghero with enough rooms. This hotel was a great hopping off spot. It was close to the harbor for our boating trip, walking to old town and easy to access parking. The rates were very reasonable. I’d recommend for a nice, clean, efficient hotel! We would stay again.

Our stay at this exclusive, beautifully appointed historic hotel was wonderful. The location is amazing - just a short 10 minute walk along the waterfront to the old town of Alghero with stunning views across the mediterranean. We had a sea view room with a large balcony and although not huge, the room was elegantly decorated with beautiful pieces of furniture. The pool area is calm and peaceful with stunning views overlooking the sea. There is also private access down some steps to the sea if you fancy a dip. The hotel is very private with access from the road via secure gates only. It is within it's own grounds surrounded by beautiful private gardens where there are lots of areas to sit peacefully. Staff were very accomodating and extremely friendly. Service was excellent with high staff to guest ratio. Nothing too much trouble. On departure day a taxi was ordered for us and as we were leaving slightly before the official start time of breakfast, staff kindly arranged for us to have breakfast a little earlier which was very much appreciated. Silver service breakfast was wonderful and lots of choice. Overall a truly memorable stay and we will certainly be returning.

可愛的乾淨翻新房間。很棒的住宿!在阿爾蓋羅的一個安靜的地區。

人人很,總是微笑而禮,房間真的很乾淨舒適,有陽台有海景,位置完美,離歷史中心兩步。

PLEASE READ BEFORE BOOKING: For our 5 night stay in Sardinia, we booked a family room at this “4 star” hotel The lobby felt like a “hospital lobby” as my daughter noted. We went to our room on the second floor - carpets were dirty, almost black in spots and cleaning products were left in the hall (not the cleaning cart, random sprays. When we got to the room- rm 215, - it was small, with four beds lined up next to each other. The bathroom was tiny, with a small triangular shower. The terrace had old dining room furniture (other terraces had armchairs). The view was mostly looking into people’s apartments/ terraces. The worst part was the beds. My husband has a bad back and these beds were terrible. I also had a very hard time sleeping and my back is now cramped up - the last thing you’d want on a vacation. For what we paid - approx $450 per night, we expected more. This hotel advertises as 4* but it is far far from it. We tried to check out the first day (Saturday) but we were told there was no manager and please wait until Monday, so we tried our best with the hotel, thinking we would give it a shot, and stayed for two nights. With our backs feeling the pain, we went and spoke to the manager on Monday morning asking for a refund for the three remaining nights we paid for at check in - she refused. She offered to find us a room at their sister hotel - Hotel Calabona. But we refused, considering that the hotel had already lost our trust in claiming they are 4 star, but at best it’s 3 star. At best. We then tried to be fair, asking for only 2 nights back (and we would just absorb the other night as a penalty) and they still refused. The manager Carla will say that she tried to offer an alternative but again, we only have 5 nights in Sardinia and were unwilling to be bounced to another “4 star” property by the same owners, when the current “4 star” was so poor. She definitely could have helped to save my family’s experience at the hotel but chose not to. Very poor customer service. I vehemently do not recommend this hotel unless you pay under say, $200 per night. Other observations are that there are no umbrellas on the roof for the pool deck so we couldn’t really use the pool for any length of time. And all of the furniture in the common places were dirty from wear. Decor consisted of travel posters in hallways and cheaply potted plants with styrofoam peanuts. They offer a welcome drink of half glass of prosecco.

我們在這裏度過了如此美好的時光,很棒的游泳池,大花園,橄欖樹。維護得很好。工作人員超級友好,餐廳有很棒的食物,當地人定期參觀。位置很完美,就在阿爾蓋羅以北,旁邊是機場(但沒有噪音)。這將是一次反覆的預訂。也享受野生動物,高山飛艇潛水,從游泳池裏喝水,大型蝴蝶。