凱藝飯店(Quality Inn)

The room needs to be cleaned. There is so much gross stuff on the walls and the bathroom had a lot of hair in it. The fridge had mold in it. The bed is too hard. The breakfast is a disappointment.

The hot water from the shower I liked. Leaks around the HVAC unit and front door I did not like. Breakfast was a turn-off. I stayed there a year ago and the food was much better.

Well this is the second time I have sent with you the first time was great but this time rooms are not being clean properly night stand had dust all over floors had dust all over it feel it on bottom of my feet

Friendly staff. Clean rooms but need some slight repairs and better breakfast.

Hardest bed I've ever slept on. Its literally a metal box with a thin mattress.

Staff that checked us in was wonderful!! But the room was horrible! Hair all on the floor and tub/shower and sink. Table was dirty. And just offered waffles and cereal for breakfast.

Once we arrived in the room, we had brought everything inside. Traveling with an infant and small child, has its challenges. I opened the microwave and it was dirty, previous guests must have spilled food and it was not cleaned up. There were dead bugs on the floor, mirror was not clean. I called the front desk to see if housekeeping could clean, but was told there is not ant housekeeping available. We were offered to get a different room, however, after driving 4 hours, unloading everything, we decided to stay in that room. We had somewhere to be, needed to get ready. Definitely not worth what I paid for, for that mess, I could’ve stayed in Motel 6.

Brenda was very friendly and helpful. She got us pool towels and recommended a delicious restaurant for our dinner. The only issue was the bed in room #104 had a problem. The bedframe at the foot of the bed was noisy. Other than that, our room was comfortable and we enjoyed the pool.