希爾頓歡朋飯店-亞歷山大城(Hampton Inn Alexander City)

Very nice

The first room assigned was not clean, the girl had to go check & she saw the bathroom & bedroom dirty. She assigned us to another room & it was clean. There was a water bug in the middle of the night that crawled out. The breakfast bar was ok. I am used to the normal selection at the other Hampton inns, they just had the bare minimum. We will try it again sometime to give them the benefit of the doubt. The price was double all the other hotels. So when you pay almost 200 instead of 100 you expect to get a little better than the other hotels.

The only problems i had were with check in on Friday March 17th. The lady that checked us in was rude, accused me of snatching my license or credit card from her hand. She couldn't read the zip code on my license and asked me for my phone number 4 times because she couldn't enter it correctly. Then she asked for a credit card and i told her the room was already paid for. The money came out if my account. I think her name was something like Sandra or Sendreka. She was a heavy set woman, black with green lipstick and almost bald head. Other guest had the similar problems with her.

Most staff was rude. When house keeping finally occurred, the cover up spray was excessive causing breathing problems. So bad had to check out and drive home on Thursday night. My own luggage had to be placed in the trunk because it was sprayed down so much.

Room 320 had a large taping issue in the ceiling that needed repaired. Ice machine on 4th floor was broken. Originally assigned to room 210. Walked into room, a complete mess. Looked like a party room.

The GM was great. Simple check-in and waived the smoking deposit. Room was nice. My only complaints were that the sliding door on the shower needs to be replaced and the hearing unit won't get very warm.

There were no problems at this hotel, which was very pleasing. The only improvement I could suggest is checking for floor cleanliness around and in elevators. Our stay was wonderful!

Very nice staff. Roomed seemed to be clean however we did find dirty clothes under the bed when we was heading out making sure we had everything. Waffle maker was broke for breakfast but all in all not bad place to stay

Excelente servicio y muy bien las instalaciones