Unfortunately I felt the need to write this review. The room we were given was great, I would say for the room the experience would have been 5 stars. But when it comes to the staff dealing with issues they created I’m going to give them 0 stars. I pre booked this room online, once I checked in the man at the front desk said he needed a card to charge for a deposit/damage fee. After checking my account the next day of checkout I found he over charged me 180$! I immediately went to the front desk to figure out what this charge was for. I was met with a young woman who told me she was not sure why I was charged that amount as it should’ve only been a $20 charge. And that I should be getting a full refund. After a few Business days I called the hotel to confirm with them about the refund as I had not seen it in my account yet. After calling nearly 15 times I finally got ahold of someone, once I did this person was no help. They said they had no record of that charge in there system at all. I’m confused how you can “lose” record of you charging me 180$. I was told hopefully I will get it in another week but they don’t know. This is ridiculous and I’m very disappointed in how they handled this situation. MAKE sure you you check for false/ extra charges when staying with this hotel.
翻譯
訪客用戶
2024 年 4 月 21 日
The rooms are clean and the beds are very comfy. Patrons are quiet. If you're a light sleeper, be sure to request a room facing away from the busy highway: the truck vibrations and emergency sirens woke me up several times. Breakfast is very good.
翻譯
訪客用戶
2024 年 2 月 9 日
I booked this hotel because of its location close to a restaurant I wanted to eat at. Room was nice and was really for someone staying multiple days. Small kitchen and a nice working desk and table. Unfortunately the wifi didn't work while I was there. At checkout I mentioned it and they took $40 off my bill.
翻譯
訪客用戶
2024 年 2 月 2 日
Last hotel on business visit to New Mexico. VERY VERY GOOD. The hotel is new and comfortable. Very Clean. But BEST OF ALL was the staff. So Enthusiastic. The minute we walked in the door. Everyone wanted to help. We stayed here for three nights on points. That didn't make any difference. The staff was terrific anyway. No charge for parking. No charge for helpful smiles. Felt very safe. We so much appreciated the atmosphere that we left the room staff a big cash tip. Will definitely stay here the next time, instead of the residence inn near the airport, that made us feel as though we could get mugged at any time.
翻譯
Jeremy
2023 年 11 月 26 日
Great service and room was clean. Just would like it if hotels had pet-free rooms. As clean as room is, my allergies reacted severely to pet dander and odors. Asked for a pet-free room ahead of time.
翻譯
Jaime
2023 年 11 月 22 日
Full size fridge, microwave, stove top, dishes, pots/pans, desk with all plugs needed and excellent internet
翻譯
Rix
2023 年 11 月 14 日
We were very impressed with Towne Place Suites! Large suite that even had a walk in closet off the bathroom! Excellent service, including Netflix (you have to sign in of course) and they even had delicious frosted fudge brownies in the afternoon! Also great breatkfast and coffee service. Rooms have a regular refrigerator/freezer, and microwave.
翻譯
Ernest
2024 年 1 月 22 日
Nice hotel, small room. Had every amenity you could ask for in a hotel.
翻譯
Jason
2024 年 2 月 19 日
Clean, good breakfast, gave us late checkout when requested
翻譯
飯店政策
入住及退房時間
入住:15:00 後
退房時間:12:00前
櫃台招待時間:24/7 全年無休
兒童政策
這間飯店歡迎所有年齡的兒童入住。
如果不必加床,0 至 11 歲之間的兒童可免費入住。
嬰兒床及加床政策
加床/嬰兒床政策可能因房型而異。請參閱房型詳情以進一步了解。
早餐
類型美式
形式自助餐
年齡
費用
成人
聯絡飯店
額外早餐費用並未包含於總價內,請於飯店另行支付。
顯示更多
健康保障
整潔度令人滿意
4.3/5
清潔和消毒
每換一批住客就會進行一次房間消毒
住宿描述
開業時間:2012
客房數量:91
若想要遊覽阿爾伯克基,阿爾伯克基北萬豪TownePlace套房飯店將會是一個不錯的的住宿之選。包括Cliff's Amusement Park、La Luz Trail和New Beginnings Church of God都在短距離內,入住飯店的旅客在該地區遊覽會很方便。飯店鄰近多個熱門旅遊景點,包括Main Event Entertainment、New Mexico Foot & Ankle Institute和Desert Rose Playhouse,旅客可以將行程安排的更加緊湊。