奧爾巴尼華盛頓大道居家飯店

從我辦理入住的時候起，我就知道我的住宿會很愉快，客戶服務很棒，滿足所有需求，我的孩子們喜歡籃球場，套房很好，如果是一次性的，貝西的氣味會很淡，希望下次，我們可以使用火坑，整體來說很棒，尤其是價格。

Poor business practices After pre paying the management dropped the rooms and put us in a lower quality hotel way out of our way without even discussing it with us prior

I booked this room with ******* as it was pet friendly. There is nothing on online booking about a pet fee. When I checked in at 9pm on a Friday night in the summer I was told about a $150 non refundable pet fee. Instead of taking a chance on trying to find another room I paid it but this is just bad business.

Me gusto mucho este ospedaje personal muy amable muy comodas y limpias las abitaciones tal cual se describe al momento de la reservacion tranquilo

Easy to access, right off the highway. Across the highway was shopping and food, and next door was the mall. Real easy to hop on the highway and get to the MVP arena. The room was perfectly cozy with a small kitchen and bedroom. The kitchen had everything we needed to cook a meal. Bed was comfortable and the bathroom. The living room and bedroom both had TVs. Overall extremely happy with our room. We where disappointed that the pool was not a heated area or heated. Too chilly to swim. I would absolutely stay there again.

Hotel somewhat dated. Hotels $20. incidental fee at check in is not necessary for a room we had prepaid for. Did not use and/or charge anything to the room.

The bed sheet had holes. See the pictures attached. Bathroom sink was cracked. The pillows on the couch had stains. They wrongly checked us out at 7:00 in the morning, instead of the family from the next room.

I wanted to give this a higher rating, but there were some major issues that they're dealing with. First, The good. We loved the location (close to shopping, but a little hard to find). We also loved the room layout. The "mini" apartments were so cozy and great for visitors. However, when we arrived we were told that they had just fixed the hot tub--which they have had problems with. However, when we tried using the hot tub, we discovered that it was still broken. (We had chosen this hotel based on 3 criteria--location, pool, hot tub. We reported the issue on Friday. The staff were very accommodating, but it wasn't fixed on Saturday, either. Also, one of the rooms we were staying in had no hot water on Saturday morning. (We took cold showers to get on with our day.) I reported the problem and this was fixed upon our return that day. The staff reported that they were overdue for a remodel/update to their facilities. I hope they take care of it, because we loved the rooms and location. We would stay there again--but only if everything was fully functional.