諾布爾套房

No hot water and was put out for calling about the hot water did not receive refund or any type of accommodation

I arrived at the property a hour and 30 minutes early they wouldn't let me in my room until 2:00 they're checking was at 3:00 and the one thing that the staff did not tell me and they knew was that they didn't have any hot water the hot water had been off since Friday. When I addressed the staff of the situation she stated the stuff that check you in didn't let you know that the hot water did not work. It had not been working since Friday but that they were working on it. I would not recommend this hotel for anyone. From the pictures on the site it seemed to be a very nice hotel but in staying there it seemed like it was a ran down hotel that they are trying to remodel there is no heat in the hallways. They don't give you enough bath towels if you're traveling with a companion. Being on the ******* website I feel that this hotel will bring your website down a lot.

Mistake made never again Checked in an then find our rooms door lock wouldn't lock told front desk they gave us. New room th new room tv didn't work no remote the AC/heater unit blew off dust tried to call front desk but their phone system doesn't work even if youbus your cell phone wasn't worth it

Let me start by saying we only stayed here to stop and rest from travel and the reviews were 7 out of 10 so we went with it. But TRAVELERS BEWARE!!! DO NOT STAY HERE. I checked in to a rude unprofessional staff. After seeing the reviews I was wondering how could this be the same place. I soon found out the hotel was under NEW Management, the reviews were from the prior operators. NOT the current. I left to go have dinner and when I returned my key did NOT work. I went to the office, they did not have the ability to program my key or program a new key. (shocking right). The lady in the office who was extremely rude told me to wait at my room and maintenance would come let me in only he her "The box to program the door". I went to my door and after 20 minutes I called my employer to let her know I would be late getting on the video call because my room is still locked and I am awaiting maintenance to let me in. My employer called customer service, connected me, we called the hotel after I was out there for 28 minutes. She began yelling and speaking belligerently saying "He's not outside, he hasn't been up there 30 minutes, Now, mind you I was NOT the only person with this issue that night. The maintenance guy at that time walked into the office. He later came, could NOT get in with his box. He left & came back later to break in my room to get us in. I was afraid to sleep, if he can just break in, anyone can. DO NOT STAY HERE. Being cheap got us this experience.

Could not sleep there unsafe room stunk. Building in disarray just nasty.

It was okay. Just wasn’t too clean and I wasn’t a fan of that so I won’t be staying here again