奧爾巴尼紅頂套房飯店

The staff was very nice and willing to help. The property was in great condition and felt homely. But the towels, facecloths etc…looked old and used already. So if it wasn't for that, I’d give them a perfect score.

My problem is with *******. I searched for Albany, NY. How I ended up with Albany Georgia is a mysyery. Now I'm losing my money for the reservation and had to pay for another reservation in Albany, NY.

I'm not sure what would take you to Albany, GA but this place wasn't bad. It wasn't good but not bad.

Do not stay here. I gave a 1 star because you had to give something to leave a review. They actually deserve a minus 10. I booked my room 2 months in advance for a graduation. I drive 4 hours only to be given a dirty room . Food on the skirt of the bed , dirty floors, bathroom sink was dirty, smelled awful, no clean bath towels. When asked to switch rooms the night auditor called the owner. Because they were over booked they could only refund my money. No other hotels had vacancies and they had no one that could clean the room. So I had to drive back to my home 3 hours and drive back to Albany for a 9AM college graduation of my granddaughter. My daughter also had 2 rooms both were not clean. The worse of the 2 she cancelled and covered the bed with towels to sleep on. She had to place a towel in the bathtub to use it. dead insets were on the floor and in the bathtub.This is unacceptable and will be given to the Better Business Bureau and Health Department.

Not a good breakfast variety and the service was not met for my disabled mother even though was told on the phone they would help her with extra things if needed but they never did. Plus found a roach in our room

Staff was friendly. The rooms and bathrooms are outdated and shared. The window curtains do not cover the whole window, so the lights outside the window shine through the whole night into the room. Bathrooms had mold in the corner around the whole shower. The walls and window were so thin, you can hear everyone the whole night. Very noisy. Said “breakfast included”, breakfast was only cereal. Not even fruit or bread or anything. Very disappointing stay, definitely spend a little more money on a quality hotel if you want quiet, peace and good breakfast.