Otel berbat yemekler berbat personel yok denilecek kadar az yemekler kötü ( havuz pis oda yataklar kötü ( ayağımı yatak çarptım kanadı yatağın demiri düzeltmediler ) yemek yimek için erken girmek gerek yoksa çatal ve kaşık yok . Kısacası yorumlardan alakası yok. Bir daha asla gitmem
翻譯
訪客用戶
入住於 2023 年 9 月
其他
1.0/5
發布於 2023 年 9 月 10 日
2 aile 3 oda olarak rezervasyon yaptırdık gittiğimizde odaların temizlendiği söylendi fakat odaya çıktığımızda temizlenmemişti sonra temizlik için geldiler fakat odadan temizlik kokusu gelmiyordu.Her gün oda temizliği gibi bir şey söz konusu değil , sorduğumuzda havluların 3 günde bir değiştirildiğini söylediler.Artı olarak odalara şampuan ve duş jeli koymamışlardı -sadece yeni odalara koyduklarını söylediler- . Resepsiyona şikayetlerimizi ilettiğimizde de bizlik bir şey yok dediler. Hijyen sıfırdı -otelden kaynaklı mı bilmiyoruz ama hepimiz enfeksiyon kaptık-
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訪客用戶
入住於 2023 年 8 月
其他
5.0/5
超棒
發布於 2023 年 8 月 14 日
Мне отель безумно понравился, все сотрудники отзывчивые и милые, отвечают и решают все проблемки сразу, без нервотрепки. Все стараются сделать твой отпуск бесподобным. Еда была разнообразная и вкусная, поворам большой респект. Номера сделаны косметич.ремонты недавно, все чисто и аккуратно,работают кондеи. Видели самого хозяина Али, постеснялись подойти, поэтому пишем здесь, спасибо за ваш отель, ваш труд и труд, всего персонала. Отельный пляж имеет отличный заход в море, в пешой доступности все магазины, до центра города рядом от отеля ездит городской автобус 1. Советую к посещению.
翻譯
訪客用戶
入住於 2023 年 6 月
其他
3.0/5
發布於 2023 年 6 月 26 日
Отдыхали в данном отеле в октябре 2022 года. Отель находится на окраине, до центра 20-25 минут пешком, до моря пара минут, до ТЦ Аланиум минут 15-20. Ближайший пляж №9, лежаки только за деньги, мы ни разу не брали, обходились своими полотенцами. Отель заявлен как 4 звезды, но по факту на четверку он не тянет, скорее на тройку. Сотрудники по-русски не говорят, ведут себя крайне не любезно. Несколько дней подряд активно навязывали хамам, но мы не взяли. Несколько дней были перебои с горячей водой, уборка была хоть и каждый день, но для галочки, она заключалась в выносе мусора и добавке туалетной бумаги. Последнюю неделю почему-то перестали докладывать мыло. Номер у нас был неплохой, хоть и немного убитый, зато с видом на море. Сантехника была исправна, холодильник и фен работали. Не горела лампа над кроватью. Не работал дозатор для жидкого мыла, но после нашего обращения его наладили. Телевизор показывал очень плохо, сплошная рябь, да и каналов на русском языке там все равно не было. Интернет не очень быстрый, зато бесплатный. Питание хоть разнообразием и не отличалось, но все было свежее и вполне себе вкусное. Когда в отель заселялось много европейцев, питание становилось заметно лучше. И соответственно наоборот. Считаю, что своих денег отель не стоит. За такую цену можно найти более достойный вариант, пусть это будет 3 звезды, но с более доброжелательным отношением к туристам.
翻譯
訪客用戶
入住於 2024 年 7 月
其他
1.0/5
發布於 2024 年 7 月 25 日
Do not visit this hotel, false advertising and extremely small rooms. I was sent to a different sister hotel which was worse. Had to pay for an different hotel which i recommended it’s called Magi Appartments, stay here instead it’s right near.
翻譯
訪客用戶
入住於 2024 年 7 月
其他
1.0/5
發布於 2024 年 7 月 24 日
Be away from this hotel! I have to spent 3 hours looking for new hotel to be away from this DIRTY! SMELLY! AND RUDE OF PEOPLE PLACE! AND PAY FOR A NEW PLACE TO HAVE A STANDART TO STAY! 1) Celling very dirty and the lights doesn’t work in the bathroom. 2) Very dirty sink full of mould. 3) NOT ACEPTABLE TOILET. 5) Please have a look at toilet holder was dirty and even yellow of dirt. 6) Only small light above the mirror was working. 7) Black ceiling above the shower was that dirty. 8) Broken grouting in the shower was is health and safety issue cos I get hurt my feet’s 9) Bed with dirty and not fresh pillow and pillows case. 10) Cables coming out from the wall cos lamp is missing what is also health and safety issue. 11) Yellow air conditioner which one doesn’t work. 12) Dirty and yellow and without even pillow cases. 13) The room was properly smelling of dumb. Could be dangerous for my health. 14) I have been ask to me relocate but the reception manager refuse to relocated my room. I’ve been showed twice the room which one wasn’t up to 4star hotel standard. This is not even 2star hotel. SPECIALLY HOTEL MANAGER VERY RUDE AND I DO NOT WANTED TO STAY EVEN 5 MINUTES IN THIS PLACES ! FIRST TIME I HAD OCCASION TO GET THAT HORRIBLE EXPERINCES AND I HAVE JUST LOST MY MONEY! DO NOT GO THERE!
翻譯
Yunus Emre A
入住於 2024 年 7 月
家庭出遊
1.0/5
發布於 2024 年 7 月 7 日
****** MANAGEMENT !!!! Before starting our horrible experience at this place I would like to say; 1. They use cheapest food, and salads are smelling soo bad. 2. Hotel rooms and services are terrible air-conditions are broken. 3. Room's walls are peeled off and TV bearly works. 4. There are lots of dishes on the stairs 5.Gym room looks like forgotten place in this hotel and only 3 machines and i fixed one of them, training mats are dirty Guys you should stay away of this place. I m from Turkey but I live in England. I booked this place online while i came to istanbul for 4 people my misses from Europe once we got to hotel they asked for our ID cards and passport and gave them mine and my wife's passport as soon as I gave my mother's and niece's turkish ID cards they said you guys are not allowed to stay here we don't do any transactions with this ID even though this place is in turkey and we are turkish citizens they even said for my wife she is not allowed as well even though she has a european passport that hurt me alot. We paid as pound and got our confirmation by booking company through the booking website and they had our details on reception desk we were gonna stay there for 4 nights but I found out by someone's help that this is their trap they pull people over there and say you haven't got booking and try to convince you to cancel your booking as they know you will rebook there and it will cost you much more. Basically we paid 470£ pound online and when they asked for another one we had to pay around 800£ pound. PLEASE PLEASE PLEASE STAY AWAY THIS MONEY SCAMMERS
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訪客用戶
入住於 2024 年 7 月
其他
3.0/5
發布於 2024 年 7 月 4 日
Room: If u got an econmy room they will put u in really small room where toilet and bathroom are together which is uncomfortable, Beds are really nice, Good AC(aircone), Food: Is quite good, I dont agree with some reviews here sayin its bad coz its quite nice unless ur posh then oh well. PLUS free drinks like alcohol and soft drinks Hotel: Its overpacked which feels sometimes there's no room to breathe, swimming pool is a decent size but havin a lot of people in it feels claustrophobic, sauna is paid extra (not free), wifi is RUBBISH get a sim card at the airport trust me on this one. Staff: reception really nice and funny, tour guide is trying to give u highest prices would not recommend taking up his offers, just book it online by typin alanya boat trip for example. Location: 2hrs away from the airport which means u have to wake up early for flight if u got coach transfer. On goodside is super close to the beach and a lot of attractions in alanya Overall is Okayish I could come back here for but lower price
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訪客用戶
入住於 2024 年 7 月
夫妻/情侶出遊
1.0/5
發布於 2024 年 7 月 2 日
Went for a relaxing week away and that’s not what we got . Hotel was over run by 2 maybe 3 young football teams . The boys overtook the restaurant and I saw them handle food then put it back . They were also really roudy at pool and in rooms at night . My husband had to go to reception twice to report the noise (doors slamming and shouting etc) Food was truly rotten , not labelled so didn’t have a clue what it was or for people with allergies it was dangerous. Chef looked as if he could be the maintenance man as he was not in whites . No toaster which would have been a godsend as I might have ate something. Pool was murky looking and never once in a week did we witness it getting cleaned or any samples being taken . Staff rude . Tip boxes all over dining room as well as at front desk . Dirty plates lying on stairwell . Poor all inclusive drinks , no whisky or brandy or white rum . Holiday was not expensive but probably average for a week in Turkey . It was definitely a letdown to say the least and I recommend anyone to avoid .
翻譯
訪客用戶
入住於 2024 年 6 月
其他
1.0/5
發布於 2024 年 6 月 28 日
Well myself and my daughter booked 2 weeks here and omg what a absolute dump we aren't picky or posh but there isn't 1 good thing to say about this hotel.food repetitive, drinks in tiny plastic cup,no music at pool which isn't the size of a postage stamp.The pool water is filthy and water is murky and warm,in all our time there we didn't see it cleaned once.Floors are a death trap really slippy and always wet .Our room was filthy stains on sofa holes in bedding we complained and had to pay 30 quid to get a clean room . If you aren't first down for meal times there's nothing left ,when it's gone it's gone they dnt replace the gateaux etc ,so it's tuff if your not there bang on time .maids are good ,the shop in the hotel is a disgrace he's a robber over charging for everything doubling the prices . So avoid avoid