SEY海灘飯店及SPA

Unfortunately, I have to give this assessment. from the very beginning, it was in the room where we wanted to check in, allegedly broken pipes and we were asked to wait. we waited for about 2 hours and came to clarify again (for clarification, we arrived at 15 hours) At 17:00 we are told that a couple more minutes and it is ready. after these couple of minutes, we are told that we will have to wait until 21:00 in the evening. After a couple of arguments, we got a room. The rooms are ok, hard to say wow. our room probably had 3 beds originally, but there was no 3rd bed. there was just a hole and space for that very baby bed. The shower, unfortunately, did not work well. I would also like to ask the director to pay attention to the staff and their treatment of customers. On the first day, when we were delayed, we were given towels for the beach without any information. when we asked "and then what about the towels" we were told "leave them in the room". We used them for a couple of days and wanted to change them, and when we came up we were told that it can not be done, because it is not time to get new towels and it turns out they have rules on the issuance of towels. Then we gave towels and received cards for towels with the most strange questions from one of the employees. questions from the category of "who are you? What are you doing here?" the next day we came to get towels at about 13:00, to which we were told that they have rules for getting towels and they are not here now. Out of some sense of justice, we went to the front desk, where the girl said, "You should have read the writing on the wall." In response to any questions she said that it was our fault, that we could have been more attentive and that we could have learned the rules in 2 days. I am not talking about 70% of the dialog where the employee was clearly disinterested and rolled his eyes. In addition, there was an unpleasant situation with the sauna and hamam. We were told that free use of the spa from 12 to 14. We specifically waited for this time to go to the sauna. As a result we were told to wait at the entrance because there was a covered girl and we had to run from one place to another so that we did not see her. and it's like she "took" private time for herself. I respect her religion, but there should be equality here, because shared time is shared. The cab button was broken. We don't know why. But when you want to order a cab you are offered a VIP, with a surcharge of 100-150 liras. and if this VIP cab is not available, then calls a local. The entrance to the sea is normal, like everywhere else. But the way to reach it is a horror. below in the reviews you can find a photo from another visitor of this hotel. 4 stars is not your position, it is 3 stars at best.

Nice hotel, location a bit away from Alanya was clean and friendly staff, actually the staff were excellent, beach was rocky slippery but still ok, travellers make sure to take light swimming shoes with you, swimming pool was good too.

Det bästa hotellet man kan bo i. Bra service och fina personal som hjälper till.

Otelde 1 gece konakladık personel güler yüzlü ve ilgiliydi tekrar gelinebilecek bir otel

Bon hotel ! Sejour super cool avc la famille

supernettes kleines Hotel, sauber, freundliches, hilfsbereites Personal und 3 fluffige Lobby Hunde die extrem tiefenentspannt sind ;) die Bar am Beach 52 dazu ist ebenso Top! Zeki macht alles möglich ;) wenn was fehlt flitzt einer los und holt es ! @ #zeki_beach_52