住宿方回覆: Dear chrisatan,Thank you for your wonderful review! We're thrilled you enjoyed the breathtaking sea views and peaceful island atmosphere. It's great to know the natural sounds and slow pace helped you relax and sleep well. We hope to welcome you back for another tranquil escape soon.Warm regards,Anantara Sir Bani Yas Island Resorts Management
訪客用戶
泳池別墅
入住於 2024 年 9 月
家庭出遊
7 則評論
10/10
超棒
發布於 2024 年 10 月 2 日
預訂的這間酒店滿房了,後來被安排在島上的另一家酒店,但是同一個集團的,給了一個一卧室泳池別墅。酒店的服務態度真的很好,每一個員工都非常友善,野生保護的自然環境很有特色,清晨和晚上可以看到不少動物在酒店草坪上和沙灘邊閑逛,晚上的✨也很亮。參加了兩個和野生動物相關的活動,早上的這個nature life drive特別推薦,小朋友非常喜歡。
6/7
住宿方回覆: Thank you for letting us know about your stay and we are glad that you enjoyed your stay. It is always with great pleasure to welcome you, and we look forward to your next stay. Management Team
住宿方回覆: Thank you for sharing your feedback with us.It deeply saddens us to learn of the challenges you encountered with us. At Anantara, we uphold the highest service standards and treat all our guests respectfully and fairly, regardless of race or colour. Discrimination in any form contradicts our core values and goes against our commitment to providing an inclusive and welcoming environment for all.We reiterate our unwavering commitment to fair treatment for every guest who walks through our doors. Your comments have been brought to our immediate attention, and we are conducting a thorough investigation to address these matters in alignment with our Code of Conduct. Rest assured, we are dedicated to rectifying such incidents swiftly.We look forward to the opportunity to welcome you back and provide you with the exemplary service and hospitality you deserve.Management Team
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback! We’re thrilled to hear that you enjoyed the safari experience. It’s great to know that your room provided a comfortable and immersive experience that made you feel like unique. We hope to welcome you back for more unforgettable adventures soon!Warm regards,Anantara Sir Bani Yas Island Resorts Management Team
住宿方回覆: We are so glad you enjoyed your stay with us. We hope to see you soon. Best Regards, The Management Team
Fangwenzhishi
泳池別墅
入住於 2024 年 1 月
家庭出遊
21 則評論
10/10
超棒
發布於 2024 年 2 月 22 日
孔雀當雞散養,動物隨地都是,親近動物的好出去。不出亞洲體驗非洲!值得推薦!
6/10
住宿方回覆: We are so glad you enjoyed your stay with us. We hope to see you soon. Best Regards, The Management Team
yolo0527
入住於 2023 年 4 月
家庭出遊
34 則評論
10/10
超棒
發布於 2023 年 5 月 31 日
真的超級贊,服務特別棒,海水很美,島上還有很多可愛的小動物
住宿方回覆: Dear yolo0527Thank you for visiting us at Anantara Sir Bani Yas Island, we are pleased you enjoyed our cute animals & your stay with us. We look forward to welcoming you back again soon.Best Regards, The Management Team
訪客用戶
泳池別墅
入住於 2025 年 4 月
夫妻/情侶出遊
1 則評論
10/10
超棒
發布於 2025 年 5 月 24 日
Everything was perfect
翻譯
住宿方回覆: Dear Valued Guest,Thank you so much for your kind words! We're delighted to hear everything was perfect during your stay. We look forward to welcoming you back for another memorable experience.Warm regards,Anantara Sir Bani Yas Island Resorts Management
非常好的一次體驗,島上一共有三個酒店,酒店裡有孔雀,鹿,跳鼠,,早上起來就會有小動物敲門。意大利餐廳非常好吃,記得點龍蝦海鮮燴飯和意大利肉醬麪,比較地道,環島30公里,可以挑戰一下跑步。lovely place for family leisure trips there are lots of wildlives on the island, food here is also amazing, we met anitar in Italy restaurant, she is sweet and kindness, wish till be here again lovely
722maryleneh
入住於 2025 年 4 月
夫妻/情侶出遊
2.0/10
發布於 2025 年 5 月 1 日
Ne mérite absolument pas ses étoiles ! Réservation d’une villa de luxe Al Yamm, avec piscine privée : à l’arrivée la piscine était sale ( extrêmement !!!) il a fallu la vider, nettoyer et remplir : 24 h sans piscine, au prix payé c’est honteux ! Le service est déplorable, 1h pour recevoir une commande room service ( dont l’application ne fonctionne pas, obligé de téléphoner et d’attendre, attendre et attendre que quelqu’un réponde!!!) , commandez un bagel au saumon: vous recevez un club sandwich : si vous dites que non, ce n’est pas la commande : et si mais c’est le nouveau design du plat : n’importe quoi !!! De plus 2 restaurants sur 4 fermés sur 4 jours, si vous demandez une navette pour aller vers l’hôtel : ils vous disent que « c’est compliqué »!? Mais on veut aller à l’hôtel tester le dernier resto ouvert ( manger chez l’italien 3x ça suffît…) , le petit déjeuner est vraiment médiocre pour un hôtel 5*, anantara ?!?!?! Le mobilier de la villa n’est pas très frais ! Il faut demander 2x pour avoir des serviette de plage pour la piscine… bref je veux bien payer le double pour un service à la hauteur de sa réputation mais ici c’est vraiment décevant, sur coté, de l’arnaque…
翻譯
住宿方回覆: Dear 722maryleneh, Thank you for your feedback. We are truly sorry to hear about the issues you experienced during your stay — from the condition of the pool and delays in service, to the limited dining options and miscommunication with your order. This is far from the standard we strive to deliver, and I sincerely apologize for the inconvenience caused. Please rest assured your comments have been shared with our team for immediate action. We value your feedback and hope to have the chance to restore your trust in the future. Warm regards, Anantara Sir Bani Yas Island Resorts Management
Federica F
入住於 2025 年 1 月
家庭出遊
2.0/10
發布於 2025 年 2 月 12 日
Esperienza pessima! Ho partecipato a questa escursione organizzata dalla crociera MSC , pagata ben 110 euro, con l’idea di passare una giornata rilassante. Tuttavia, la realtà è stata tutt’altra. L’escursione è durata solo 4 ore, di cui ben 3 trascorse in un ristorante, dove il servizio è stato lentissimo. I piatti sono arrivati dopo un tempo interminabile e, nonostante non siamo riusciti a finire il pranzo, ci hanno già preso i soldi, poiché il pranzo era incluso nel pacchetto. E come se non bastasse, ci hanno fatto pagare due calici di vino, nonostante non avessimo nemmeno terminato il pasto! Un’esperienza da dimenticare, assolutamente sconsigliata a chiunque. La qualità del servizio e l’atteggiamento sono stati davvero deludenti.
翻譯
住宿方回覆: Dear Federica F, Thank you for your feedback, and I’m truly sorry to hear that your stay did not meet expectations. We apologize for the inconvenience caused by the noise from beach protection work, room conditions, and delay service. Your comments have been noted, and we will address them to ensure improvements are made. We appreciate you bringing this to our attention and hope we can resolve this matter to your satisfaction. Best regards, Anantara Sir Bani Yas Island Resorts Management
Wir hatten eigentlich das Dessert Resort & Spa gebucht, jedoch wurden wir auf diese Anlage upgegradet. Und das war wirklich ein Volltreffer. Wir bekamen einen kleinen Bungalow mit Halbpension. Es war sehr sauber, das Personal extrem freundlich und hilfsbereit und die Mahlzeiten Abends a la Carte, was wirklich qualitativ hochwertig war. Mit einem kostenlosen Shuttle wurde man zu Zielen auf der Insel gefahren. Auch konnte man in weiteren Restaurants seine Mahlzeiten einnehmen. Freizeitaktivitäten sollte man vorher buchen, also Email ans Hotel und 30 Minuten später hatte ich eine Liste mit Angeboten und Preisen. Diese Anlage wie auch das Dessert & Spa und das Savannah sind sehr zu empfehlen. Wo hat man schon Gazelle und Pfau vor dem Zimmer und ums Restaurant? Kleiner Abzug gibt es für den gebuchten aber ausgefallenen Kajak Ausflug. Dem Sportzentrum fehlte eine Lizenz und so war es nix mit dem Paddeln durch die Mangroven
翻譯
住宿方回覆: Dearr_digerp, We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service. Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future. Management Team