"We are fans of the HI youth hostel chain, and this location lived up to our expectations as well. Value priced, public areas very nice, rooms are naturally furnished basic. Perfect air conditioner and water pressure too. I assume the place was renovated in recent years because virtually everything looks new and well maintained. Reasonable Israeli hotel breakfast spread means you are full leaving to tour around. We were not around for the lunch or supper meals. We decided to visit the Rashbi cave, ancient synagogue, and city centre by foot there and back. This was itself a challenging uphill and then downhill hike but slowly but surely, we all made it even the four year old on foot. Pekiin is located on a hillside so the roads are windy and hilly, use Waze or GPS to navigate. There is a small adjacent parking lot, but parking on the street out front seemed adequate even at full vacancy."

"A Disappointing and Frustrating Group Experience I caution against booking this hotel, particularly for friends or a group traveling together. Our stay was defined by a baffling managerial response to a simple issue. We had meticulously informed the hotel ahead of time that we were a group of four couples traveling together. Despite this effort, we experienced an unacceptable disparity in treatment. While our companions were pleasantly surprised with upgraded rooms, complimentary speakers, chocolates, and other thoughtful extras (presumably to facilitate group proximity), my partner and I were assigned the room we originally ordered at the premium price with absolutely no "gifts" or amenities. When we approached the reception to address this oversight, the staff were friendly but ultimately ineffective. They claimed the situation was "beyond them" and demonstrated a clear lack of empowerment to resolve the issue immediately. The most frustrating part of the entire experience, however, came during the formal feedback process. After describing the disparate treatment, we were met not with an apology, but with a shocking denial. A representative claimed that we had never informed them that we were traveling as a group, attempting to shift the blame entirely onto us. Furthermore, they suggested it was our fault for not notifying reception of the room problem during our stay—even though we had done exactly that and were told nothing could be done. This complete refusal to accept responsibility or admit to their internal communication failure was deeply upsetting and demonstrated a highly frustrating approach to customer care. A hotel should stand behind its service, not actively deny its mistakes and blame the guest. Save your time and effort; there are better places to stay."

"This was one of the best long weekend getaways we've ever had. The hotel is phenomenally beautiful, and the staff is amazing—especially the wonderful Elias and the lovely breakfast team. The breakfast is absolutely perfect! Yes, Akko's alleys aren't the cleanest, and stray cats roam the streets, but that's an issue for the municipality to address and is beyond the hotel's control. Our room was spacious, clean, and comfortable, and the bed was fantastic. It had been 10 years since our last visit, and we kept asking ourselves—why did we wait so long to come back? "

"在山與海之間,酒店提供景色,能息。非常熱情和熱情的工作人員,總是對顧客的需求保持警。卡特餐廳提供美味的土耳其廚房,用專業服務,全部在架中提供不可思議的景色。性價比很高,完善了這個美好的體驗。"

"We stayed for two nights, the whole family, in a four-room suite at the hotel. The rooms are shabby, not maintained. The bathroom is disgusting and the wooden parts are swollen and full of mold. Even the door handle is rusty and I opened it with paper. I didn't shower because staying in the bathroom was really disgusting. The grass outside the room is dry and yellow, because it hasn't been watered for a long time. The food in the dining room is mediocre or below. The room wasn't cleaned even once during our stay at the hotel. The cost is very expensive in relation to the poor value we received. We absolutely do not recommend staying at the hotel. The place is neglected and shabby and a waste of money, and a big disappointment."

"If I could give this hotel zero stars, I would. This is an appalling place that no guest should have to endure. From the moment I checked in, issues began: • Dirty, stained bed linen and a mattress protector with brown stains that appeared to be bodily fluids. • Toilet with visible poo stains. • Dirty floors. • Poorly managed car park, with workers regularly blocking guests’ cars. The hotel claims to offer 24-hour reception, but this is false—I was locked outside multiple times with no answer from reception, despite assurances they would always be available. The situation worsened the day before I left, when I returned to my cleaned room and discovered a dirty coffee cup in my room that was used from the machine in my room—something neither I nor my child had used. I raised this alarming issue with reception, concerned that someone had entered my room without authorization, especially as my safe wouldn’t open. Instead of treating this as serious, they acted as though nothing was strange. It seems that anyone could enter a guest’s room, use their belongings, and management wouldn’t investigate or consider it a problem. This is a clear safety hazard: if you want to feel safe and secure for yourself and your children, do not come here. Anyone could walk into your room at any time, use your things, and there would be no accountability—nor would management think anything of it. Even worse, the manager was hiding in the back office while instructing staff to tell me she wasn’t there. Only when I insisted I would call the police did she finally come out—but not to help. Instead, she emerged yelling aggressively, like an unprofessional, rude market brawler, lacking any manners or respect. She even falsely claimed my “sister” had been in my room that morning—while my sister was hospitalized in another city. Feeling unsafe, I went to the police station and returned with officers, who finally helped open the safe. Thankfully, nothing was missing—but the experience was shocking. In summary: If you want clean bedsheets, a properly cleaned room, professional management, or a sense of safety—this is NOT the hotel for you. I spent 30,000 shekels for three weeks and was treated appallingly. Shame on this hotel. Save your money, your peace of mind, and your safety—stay somewhere else."

"Staying at the Zidan Sarai, meaning going 800 years back to the middle ages but with updated facilitations. The suit is huge, composed of 2 rooms, kitchen and hammam. The place provides a pleasant oriental atmosphere. It is located in a great spot, 2 minutes from the harbour, 2 minutes from the old market. Highly recommended."

"維護得很差,又舊又亂。 工作人員沒有受過專業培訓或工作。 門廊的推拉門不起作用,地板不夠乾淨。 大廳裏的AC不夠酷,它只是足以呼吸。 去辦公室嘗試告訴管理層,聽到辦公室工作人員之間的大爭論,決定離開。 這個地方有驚人的潛力,但維護不善。 我花了近300美元買了一個72美元的旅館級別的住宿。"