BN 熱泉與健康飯店(BN Hotel Thermal & Wellness)

Located away from anything of interest. Calling it a spa hotel is a bit of a stretch, given it is full of noisy kids, screaming their lungs off till late at night and the bar-in-the-name-only does not even sell wine or beer, not to mention a ton of annoying regulations at the spa itself (pointless swimming caps, limited facilities in the 'family' area of the spa - or what in a normal spa would be, well, the normal area where you can enjoy yourself with your partner). The only redeeming feature really was the food, which was hugely varied and truly delicious.

Super service af personalet. Meget høflige, lige bortset fra Sevgi, en af resceptionisterne som får et flip over at jeg er blevet lovet et værelse til mine børn i nærheden af vores værelse efter kl 16. Hun blive ved at insistere på at der ingen værelse er af denne størrelse. Da jeg fastholder hvad hendes kollega har lovet mig, flipper hun ud og siger på tyrkisk at vi spilder hendes tid og siger til din kollega at hun må få rengøringspersonalet til at rengøre værelset for os, så vi kan få det. Det værelse som hun påstod ikke fandtes. Jeg forstod hende, og sagde også til hendes kollega, at hun på ingen måde kan tillade dig at råbe og skælde ud på den måde. Resten af personalet var meget venlige, høflige og imødekommende. Men Sevgi skiller sig desværre ud, og var meget uhøflig og med en mega kort lunte.

Een heel luxe hotel, vriendelijke personeel en alles was heel schoon. Enige wat jammer is is dat je niet All inclusieve kan boeken waardoor je tussen de middag ook snacks en drinken voor de kinderen kan halen. Voor de rest echt een prima hotel de kamers zijn heel luxe en schoon, de kidsclubs zijn heel gezellig en je kan je kinderen gerust achterlaten. Zeer vriendelijke personeel, je vraagt om iet en het is zo geregeld!

2 gün önce ooteldeydim temizlik çok iyi çalışanlar çok hızlıydı saygılılardı . Yemekler güzel fakat cocuklara yönelik bir hamburger pizza gibi yiyecekler yoktu . Çay kahvenin belirlenen saatler dışında ücretli olması saçmaydı. Mini clup çok güzel fakat çalışanlar yetersiz ve ilgisizdi

It’s a unique location, facilities really satisfactory, food is generally good, good ingredients, salad presentations were poor, health hotel one expects clear vegan, vegetarian options marked, different clearly marked buffet would be useful. Overall is really good place, hope it will be kept in this way.

It was amazing experience, my wife and me we enjoyed it . Thanks for guest relation, and all Hotel and Spa staff. Tugce & Hassan

It was very good hotel, new, clean, lot of activities, the stuff is very nice, good food

The hotel has let me wait till 3:30 pm and didnt afford me a room. So many managers but none is effective. They cant run a front desk properly.

My family and I had a great three nights at the resort. We liked everything except few things:the pillows - they were too hard and too big and the hair cut my wife had upset her very much. Another disappointment was to see how much food were wasted every day. People take way more then they can eat. It’s not the administration fault of course but should be addressed somehow.