斯泰因家庭飯店(Homestayinn)

Good evening all. I would give a negative rating if the app allowed to, due to the guy sitting at the reception!!!The most pathetic experience iv ever had. To start with, we (2 adults and a child) checked-in and out of this hotel in a matter of 4 hours, though booking was done for a day to catch the morning flight. We reached the place by 5 pm. Started the check-in formalities and answered everything we were asked by the reception guy. My family had come to DROP us off. While I stood there speaking to my family, the receptionist VERY VERY rudely and arrogantly says "aapko abhi bol detha hoon main kisi aur ko andar jaane nahi doonga"(I will not let anyone else go into the rooms). I was shocked at his tone and asked him if I had asked for others to enter the room. He continued accusing us of initially saying 2 adults and 2 kids(when clearly the MakeMyTrip booking mentioned 2 adults and 1 child). I was aghast at his behavior as he continued to speak very harshly and made us feel as if he was doing us a favor by giving us the room.....As he understood his blunder, his apology was thus - "haven't I said sorry, why are you continuing to argue "? This was when we asked him if this was how he spoke to all the customers. We kept our luggage in the room, went for shopping, returned to take our luggage and checked-out immediately Relieved and happy, we went and checked into a much better hotel near airport at the same cost. There are ***y other places near airport with very courteous and helpful staff, airport drop etc. Please AVOID this place if you want hospitality and decency. The place is nothing like shown in the pics. Hence book at your own risk. If at all you get past the arrogant, rude and egoistic person at the reception, will you be able to have a decent stay. The ONE and ONLY advantage is its proximity to the airport. I'm writing this review on the same day after checking-out and also realised the reason the place was almost empty. P.S. - 1) We have the picture of the receptionist in question, but choose not to upload it coz we respect the individual's privacy despite his horrible and cringe worthy behavior. The review gives a good enough picture of the receptionist, not at all difficult to identify. 2)With a little effort, we can easily find much better places in terms of hospitality, facilities, decency and a warm welcome. Wish you all luck!