伊羅達海灘飯店

Wat een weelde. Top kamers goede service eten was voortreffelijk Aanrader voor een heerlijke vakantie om tot rust te komen en te genieten van alles wat het resort te bieden heeft Wil je relaxen op je kamer, strand of bij het zwembad of een spa behandeling dat kan allemaal bij Ellounda Beach Hotel & Villas

Firstly, this is nowhere near a 5* hotel. It’s overpriced and poorly managed. The staff try their best, some are excellent some are very false. If you only read this far, don’t stay here. Upon arrival, it seemed like a dream booking. This unraveled quickly. We were told the room we had booked wasn’t available so we’d been upgraded. The view was the best part, the room lacked style and attention to detail. The mini bar fridge was warm, as the door didn’t close properly. Reported, twice, had to chase and gave up. Not sufficient or fixed during our stay. Rooms are lightly cleaned and not actually cleaned, I feel for the staff as the housekeeping team seem short staffed. We returned one day at 6:30pm to find the room had not been cleaned that day. The restaurants are good but not worth the price, go into either town. You’ll have a much better time and save a fortune. At dinner one night, the staff kept ignoring or missing topping up the wine. Other tables were being over asked. When my partner went to do it ourselves, the manager of the restaurant made a poor joke that breakfast would start at 7:30am, implying to work there. Very poor. The drinks are ridiculous pricing, €6 for a can of soft drink. €1 euro in the local shops. Beer ok price, spirits and wines are a joke. The beach is beautiful and the reserving of sun beds is a nice touch. The pool was beautiful until they let (poor management) a group from the conference take over, upsetting other guests with noise from music on phones, spitting and blowing noses in the pool, drinking in the pool, diving in the pool. Every one of their own pool rules broken and ignored by management. The poor pool guys tried so hard to keep the other guests happy, credit to them. But let down by management. The final straw, upon leaving the hotel, they allowed another guest with the a similar name take our airport transfer. No apology or help provided, it was down to us to speak to our transfer company and explain what had happened. Without the view, some great staff and the location. This hotel lacks a lot of things you’d expect for the price and reputation. Also as others have mentioned, some staff, reserve breakfast tables for their favourite guests. While others have to wait. We witnessed a book from a waiter placed on a table with some juice, so other guests who were waiting couldn’t sit there. Extremely poor.