Kright
2025 年 1 月 26 日
This is a scam ! We were scammed of our money until now . The receptionist named Hajar has refused to let us check in me and my girlfriend due to law and regulations that goes like “ if couple don’t have marriage certificate then they cannot let you in “ the Moroccan law has changed this matter and regardless of this they didn’t let us get in . Me and my girlfriend we understood and the hotel promised to get us a refund . For two months now we speak to trip.com for our refund and nothing has happened , we spoke to hilton.com and nothing happened . We are going to take legal actions against these scammers , the is action isn’t supposed to be expected from 5star hotel . Everybody from the reception to the bartenders they give you the sedation that you have to tip them . They made feel sure that once we process the refund they will accept it , so we left without worrying to deal with it . I am extremely angry and disappointed about this . It is almost 150 usd of our hard earned money that I swear I will get it back no matter what ! Liars , scammers , never will stay at Hilton ever again !
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