達拉斯艾迪生/Quorum路SpringHill Suites飯店

The staff was amazing, very nice and helpful. There was a lot of close dining and shopping options. You were close enough to all the major highways making travel an ease. Our room was small compared to most Springhill Suites. It is definitely and older hotel with some funky odors in the hallways, but not in the rooms. The pool and pool area are pretty small, so don't book the room for the pool. There were several treadmills and ellipticals; however, only 3 were in working order. The workout area was kept clean. Our TV remote didn't work even after replacing the batteries. Overall the stay was okay, but the staff is the real winners of this hotel. They were so amazing that I didn't complain about the inadequacies of the hotel. Jayna, Janai (I can't remember exactly how to spell her name) at the front desk (from New York) is a keeper, so sweet and positive!!

Customer service was horrible here, specifically the employee, Bliss. He was condescending and extremely rude. Then when I said something to him about his attitude and asked for the manager’s information, he all the sudden became a good employee asking me about my trip. You need to improve your customer service GREATLY.

Affordable and in a convenient location to the Water Tower Theatre. I love all the dining options available as well as shopping. The staff is very pleasant & accommodating. I would ad that they promote the rewards program upfront & listen to the customer as I had to repeat myself because it was getting busy with one clerk available to assist but two standing there.

El hotel muy limpio, la habitación también El desayuno bueno Todo bien!!!

Good place It was a good stay however, be sure to check if they clean the room daily as a hotel service. SInce they have long stays, the people that only is there for two or three days, may not get the room cleaned

Meh It was ok. Room was kinda small. Pool was not in great shape. When we were packing up we found an old used condom under the bed. So that was pretty awful.

Not a helpful staff. There is no regular taxi service in Addison, Texas and the hotel staff wasn't particularly helpful in this regard either. At other places, staff would let me use their Uber app to get a car and I would then just reimbursement. These folks weren't helpful at all. I had to walk a mile and a half in the freezing cold, on the snow covered ground to get to my meeting.