艾迪生Residence Inn 飯店

Guter Durchschnitt mit Wohlfühlfaktor Gesamteindruck: Das Hotel sowie die Zimmer waren absolut ordentlich und sauber. Wenn man einen typisch deutschen Maßstab anlegt, wird man hier nicht enttäuscht – es ist ein solider, guter Durchschnitt. Frühstück: Das Frühstück war insgesamt gut. Allerdings gab es ab und zu kleine organisatorische Schwächen beim Nachfüllen: Manchmal hat es etwas am Kaffee gefehlt oder das Obst wurde nicht rechtzeitig nachgelegt. Fazit: Ansonsten ein wirklich schönes Hotel! Besonders positiv hervorzuheben ist, dass man sich hier absolut nicht wie bei einer Massenabfertigung fühlt. Gerne wieder!

Excelente relación precio-calidad. Muy buen tamaño de la habitación, ya que era la suite con dos habitaciones. La zona muy tranquila y muy segura. Un detalle importante es que el hotel no realiza limpieza diaria de las habitaciones, un día sí y un día no, fuera de ese detalle. Excelente hotel, lo recomiendo.

The staff were kind and helpful, but the facilities need some upkeep. Our first room smelled of smoke, the second had AC issues, and the third was fine except for a broken fridge. We appreciated the staff’s efforts, though the maintenance problems affected our stay.

Excelente estancia! Hotel muy bonito y la zona también tiendas y restaurantes caminado!

The front staff are very rude. 2 incidences by 2 different staff: In 1 case, housekeeping were knocking when I’d extended my stay & had do not disturb sign up. It’s hard for me to come to the door due to pain & disability & heart issues. I said that the maid was there & reminded them of my stay. The guy was really rude & arrogantly said, “Maid? We don’t have maids.” He then stopped right there & when I said she’s outside right now he rudely and in a smart-ass tone said, “That’s housekeeping not a maid.” Um, okay. I’m sorry I didn’t realize that huge of a difference existed and that it required complete and utter rudeness and condescension. He was rude & condescending every time he answered the phone. Another staff member was equally rude & refused to help me when I ordered groceries on doordash & they came to the front instead of following the directions in the app directing them to the entrance of my building. I said that they didn’t follow directions in the app, it was important that she tell them to look at directions in app. I couldn’t get an entire grocery order back to my room as I am. She refused & told them I wouldn’t tell her which B entrance, as directions to the correct door was in the app. We had to retrieve all groceries despite disability and pain. elevator was broken & missed a Dr appt. as I can’t use stairs. They don’t care if you’re disabled and do little to make sure you’re in correct accommodations even if you come in with a wheelchair and/or cane.