希爾頓歡朋套房飯店-艾迪生

excellent service with nice staff very helpful tks. very definitely come agan.

checked in on 12/22 staff was fast and courteous but failed to inform us that construction was beginning on that day for renovations to the hotel rooms. I wouldn't have known except for the sign posted near the elevators. Staff should have informed us. The room was very dated and while clean, looked dirty and dingy due to the worn out rugs, and moldy spots in the shower. The bathroom sink had a small leak underneath. The toilet seat moved around from side to side. When I went to use the house phone to call the desk, it was broken. I could hear them but they couldn't hear me. Swell. The worst part of everything was the thin walls/ceiling. I heard the neighbors tv, shower, toilet, talking etc. Every footstep from the upstairs guests was heard very loudly in our room, making it very hard to sleep. I stayed there a few years ago and none of this was an issue. I'm glad they're renovating but not sure they can fix the thin walls/ceilings.

It was very loud. Kids across the hall were yelling till midnight until someone finally came by to shut them up. I could hardly sleep.

Waited for room to be ready at check in time and was then given a room that had not been cleaned yet Asked for a late checkout as a result of waiting 1 1/2 hours in the lobby and was denied with no compensation as they were over booked

People on top of my room were loud. The bed was not clean. I waited for 45 minutes until front desk hotel receiver came to check me in ... he was rude and disrespectful

Repeat customer Nice, clean and comfortable room. Breakfast in the lobby was decent. I've stayed before and I'll be back again.