埃利國際飯店

My stay at Evilly International Hotel was disappointing, to say the least. The rooms were far from clean; upon entering, I immediately noticed dust and grime on the surfaces. The windows in my room lacked curtains, leaving me exposed to bright lights and lacking privacy. The bathtub was another issue altogether, visibly dirty and not well cleaned. Overall, the cleanliness standards at this hotel were below par, making for a very unpleasant experience.

I didn't like it. Some of the staff were friendly and the bed was good. The restaurant staff was a 10/10. There was no shower, just a bathtub, terrible! The carpets were very dirty, there was no air conditioning, and the minibar was empty! The minibar didn't work, I asked for a replacement and no one did anything. The manager and the concierge simply ignored my request to replace the minibar, which was super small and could easily be replaced. The safe box didn't work, a guy went to fix it, said he would come back and never came back. I had to call again 2 days later. The TV only got 2 channels. I found cockroaches in the cafeteria, walking around in the same area as the fruit. The people selling at the counters are annoying you, trying to sell you things, they look like people who beg on the street. They should also put up posters advising visitors to beware of pickpockets in the city of ADDIS ABABA. There are pickpockets EVERYWHERE around the hotel BE CAREFUL. The glass door to the balcony didn't close properly and mosquitoes got in... Bring your repellent. Considering it's a 5 star hotel, it left a lot to be desired. 😕

Très chouette hôtel ! Le personnel est merveilleux, chambres propres et petits déjeuners et repas très bons. Un bel endroit pour se reposer après le travail et visite d’Addis ! Je recommande cet hôtel . Il y a une navette qui nous amene à l’aéroport .

Five-Star Hotel in Addis Ababa (Finfinne) with Poor Service This hotel used to be one of the best in terms of hospitality and service. However, recently, the quality of service has significantly declined. Employee motivation seems to be almost non-existent, and no one checks in with guests. We used one of their rooms for a workshop, which was poorly ventilated, cramped, and hot, while another room near the swimming pool was noisy. No one asked if we needed anything. Despite requesting coffee four times, I never received it. There was no clear person in charge of managing customer complaints, and overall, I received below-average service.

Elilly international hotel is one of the best hotel in addis abeba, located at the center of addis so it makes my stay easy and comfortable to go and come back from my conference, The staffs were helpful specially the front desk staffs. I hope i will go back soon for conference and i make reservation at elilly hotel