亞的斯亞貝巴海耶斯飯店

Very bad experience in this hotel. They are smiling and trying to lie in your face . I traveled many countries and stayed in many hotels but only here they told me the rate is low in trip.com and I should pay more to stay there, otherwise I need to cancel it. ( and the funny part that my booking is non refundable ) However they started to make so many complicated things like I destroyed the bedsheets and I need to pay double but they had what they had, most probably some washing chemical and colorful things they used. Pay attention when you are staying there, check the bedsheets cos they can come and told that it was very white and you made it colorful 😄. About breakfast nothing to eat at all. Few things are available and so hard to choose what is exactly eatable. First day everything looks good but the second day after they are cleaning the room pay attention for everything. Don’t trust them at all. Keep your expensive things , cos they are touching and checking your stuff. And after staying there second night check what they put, otherwise they can really manipulate you.

This hotel is a hidden gem; but not for long. We throughly enjoyed our stay and experienced a wonderful staff, clean modern room, and convenient location. We absolutely recommend this to any traveler. Keep up the great work Hayes Hotel.

Great modern hotel, fairly close to the airport. Lots of ATMs a few feet from the property, also lots of restaurants nearby. The onsite restaurant serves good food. Facilities were good, WiFi had good connection, and the bed was really comfy. The staff, especially those manning the front desk were incredibly helpful. There’s no air conditioning in the rooms though, which wasn’t a problem when i stayed. Though it could be a problem during the summer? Dogs could also be heard barking at night. Could be a problem for light sleepers on the lower floors. Overall i had a pleasant stay. I wish i could have stayed longer. This is a great hotel to base yourself on in Addis.