智選假日套房飯店艾達的(Holiday Inn Express & Suites Ada)

Nice facility, the person checking me in was extremely slow

The check-in process was very very slow due to issues with the previous check-in. The room was very humid even with turning the air conditioning down. I was contacted after my stay about my payment and accused of not making payment although I paid through the app. Hotel staff appeared to be in disarray and confused.

Not concerned with eco-friendliness that’s why I set it to even. There was a cricket that constantly made noise in the middle of the night. I found a spot in the bathroom where they congregated, but that was the next morning during checkout. It could have been cleaned because they were all dead, but we’re still there.

Rooms are clean, new. Climate control is good. Smells good. Mattress is comfortable.

Staff was very friendly and helpful. Only problem I had with this was there was no soap in the room and apparently they were out completely but I would stay there again.

The hotel is undergoing Renovations and lobby and breakfast area torn up. It will be very nice when completed. Room was already renovated and was lovely, bed comfortable. We were just passing through, so no complaints. If we had planned a quiet getaway and wanted to use pool, etc, wouldn't have been as nice. Pool closed as well

The hotel was under construction so the lobby was a bit messy. The pool was out of service, the ice machine didn't work, the breakfast was ok, but the pancake maker wasn't working. Lots of kids running up and down the halls saturday without the front desk stopping it. A lot of little things that added up to a bit of irritation. The room was clean, updated and comfortable.

under construction and no said anything when I reserved the room. Would not have been a big deal but I had a child with us

When we arrived, the lobby was under construction which was fine. The rooms are newly remodeled and look nice, however my room was very humid and the bed felt wet and damp. Also the door would not lock, you could push it right open.