凱賓斯基黃色海岸城飯店(Kempinski Hotel Gold Coast City)

It is located in the Centre of Accra. The staff are friendly but May only treat you “as good as you’re dressed”. I had a pleasant time nonetheless.

Excellent hotel in great location. Trims are spacious and clean. Food is excellent with a choice of eating inside out outside in the garden or around the pool. Service is of the highest standard and friendly

First our room had mold. Then moved to another room without air conditioning. Our entire stay was two days, too much of which was spent addressing these issues. Amenities amazing, just wish rooms were on par.

I stayed 11days and the entire staff and the “lady in red” team made our stay amazing. Is Kempinski expensive? Yes! In my opinion, being away from home and feeling safe and comfortable was important to me especially since I was traveling with my 7yr old. Breakfast buffet staff was always courteous. Porters, the entire cleaning team (Jemima), front desk, Peter at the pool with the pool lounge team. The hotel’s furniture and fixtures should be updated in the near future, but that’s minor stuff to me if the team is amazing. I even fell sick during my last few days with a cough, totally not their fault, but they made sure to offer me a clinic visit and a pharmacist to get me some medicine for my cough. And complimentary breakfast in my room since I wasn’t well enough to go downstairs for breakfast. Thanks to the entire team (daisy, Jemima, Peter, Angelo, Stephen K, managers, list is too long to mention each person) for making my stay comfortable and memorable! I’ll stay again!

It was great experience. The staff were professional at all levels. Property was immaculate. Minor feedback- bathrooms in guest rooms are outdated as it relates to shower/tub- ceiling and tile.

I have stayed in other elite hotels in much more expensive markets and have have paid far less. Considering the rate, I was expecting best in class hospitality, and cleanliness where you could practically eat off the floor. Kempinski only provided a great lobby and restaurant experience. They also provided cribs for our kids which were very convenient. My room on the other hand was in serious need of repair. The shower door did not close which led to water leaking on the floor, causing my 1 year old to slip and fall. The tile grout was mildewed. The floor was dusty with hair that wasn't ours. The room had a stale stuffy smell. The tissue box was tattered, lamp shade was stained, art frame glass was moldy, and the desk drawer handles were dusty. The balcony floor was stained. Generally, the staff (room service and housekeeping) were unenthusiastic when we called for support, like they were bored, which is uncharacteristic of a high end hotel. The biggest low point were the curtains - they were CAKED in dust. My kids would hide and play in the curtains and come out covered in white powdery dust. The windows also were stained with dust. This is a serious health hazard. This made for a very disappointing experience because I had heard of Kempinski for years and was willing to pay the most I have ever spent for an unforgettable hotel stay, and my room was unkempt. I won't recommend Kempinski to others for lodging.

Fraudulent, slow and exploitation. Don’t stay here. It took 3 days to receive a response email to arrange airport pick up, then staff did not respond to flight itinerary shared. Spa is closed but that was not disclosed when inquired about reservations. Staff took days to respond to spa reservation request. Be careful of bait and switch at the restaurant. Waitress brought out a champagne that we did not order that was $400 vs. $70 a bottle and didn’t disclose price.

I am sick and at 3 am the hotel manager, German women I think racist against Jews and blacks, called the police and made me leave my hotel because the food bill link wasn’t working. Even though I was staying at the most expensive room you can stay in. It was pre paid for 5 days. My food bill could have been dealt with the next day. Since I was woken up in the middle of the night I ended up paying the food bill in full and the German woman Gm said you have to leave. Wouldn’t let me in my room to pack my stuff, now my medicine is missing as well as my iPad. they were very happy to keep my 6,000 dollars I prepaid for my 4 nights..claimed they would refund me. I have never been treated so poorly. Do not stay at this hotel! I own several hotels and would never do this to a guest..security, the police all couldn’t believe it. Perhaps she was hitters granddaughter.