住宿方回覆: Dear jizai1024,Thank you so much for your kind review. We’re thrilled to hear you enjoyed the cleanliness of our facilities and the service provided by our team. We appreciate your feedback about the nearby dining options and will take it into consideration. It’s wonderful to know that you loved our rooftop swimming pool as well—it’s a guest favorite! We look forward to welcoming you back for another five-star experience.Yours,Jean-Pierre Trabut, General Manager
住宿方回覆: Dear Zhizhenxuan,Thank you for taking the time to provide feedback on your recent stay with us. We are pleased to hear that you found our hotel lobby impressive and appreciated the convenience of our panoramic elevator.We regret that the taste of the food at Benjarong did not meet your expectations, and we apologize for the inconvenience this may have caused. Rest assured, your comments have been shared with our culinary team for improvement.We also appreciate your feedback regarding the breakfast variety and environment. We are continually striving to enhance our guest experience and will certainly look into ways to improve this aspect, especially during busy periods.It's reassuring to know that you found our service satisfactory and that you recognized the value of our pricing. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future and provide an improved experience.Yours,Jean-Pierre Trabut, General Manager
住宿方回覆: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay with us. We're glad to hear that you enjoyed the ambiance of our property and the hotel facilities, though we regret that the pool size did not meet your expectations. We also understand your disappointment regarding the cuisine, as your interest in experiencing authentic Thai food was unmet. Your feedback is invaluable, and we'll take it into consideration as we continuously work to enhance our guests' dining experiences.We hope to have the pleasure of welcoming you back in the future for an even better stay.Yours,Jean-Pierre Trabut, General Manager
住宿方回覆: Dear Valued Guest,Thank you for taking the time to share your feedback and for rating us 3.5 stars. We're glad you appreciated the spacious layout of the hotel, convenient parking, and especially our breakfast selection tailored to different tastes — including options that suit the Chinese palate. Your comments are valuable to us, and we’ll continue working on enhancing every aspect of the guest experience. We hope to have the opportunity to welcome you back and provide an even better stay next time.Yours,Jean-Pierre Trabut, General Manager
住宿方回覆: Dear Valued Guest,Thank you for your wonderful review.We're delighted to hear that you enjoyed your spacious and clean room, the warm greeting from our doorman, and the delicious breakfast experience.It's great to know you found us to be a cost-effective choice in Abu Dhabi. We truly appreciate your kind words and look forward to welcoming you back in the future.Yours,Jean-Pierre Trabut, General Manager
住宿方回覆: Dear Valued Guest,Thank you for your positive review and thoughtful feedback. We're delighted that you found the room spacious and the bed comfortable, contributing to a relaxing stay.We appreciate your observation regarding the room facilities and are pleased to hear that hygiene met your expectations. Your input helps us as we strive for continuous improvement.We look forward to welcoming you back for another pleasant stay.Yours,Jean-Pierre Trabut, General Manager
住宿方回覆: Dear Valued Guest,Thank you for your feedback. We’re delighted to hear that you enjoyed our new facilities, spacious rooms, and extensive breakfast options. However, we sincerely apologize for the lapse in housekeeping service during your stay. We will review this matter with our team to ensure it does not happen again. Your comments are invaluable to us, and we hope to welcome you back for an even better experience.Yours,Jean-Pierre Trabut, General Manager
住宿方回覆: Dear Tik Lun Anthony,Thank you for your valuable feedback. We're delighted to hear that you found our hotel new, clean, and comfortable. Your comfort is our priority, and we're glad the overall experience met your expectations. We understand the inconvenience of not having a shopping mall nearby and will keep this in mind for future enhancements. Thank you for choosing us, and we look forward to welcoming you back.Yours,Jean-Pierre Trabut, General Manager
住宿方回覆: Dear Lucooo,Thank you for your kind words. We're glad to hear you enjoyed the service and found our facilities up to five-star standards. Our location is indeed convenient for both city access and transportation, and we hope it added to the comfort of your stay. We look forward to welcoming you back soon.Yours,Jean-Pierre Trabut, General Manager