珍珠羅塔納首都中心飯店的評論

住宿方回覆: Dear Guest,Thank you for choosing Pearl Rotana as your preferred destination. We are extremely delighted to receive such a positive feedback from your end and that out facility was able to meet your expectations. Your aforementioned comments have been transferred to the concerned department and corrective actions have been taken. Guest like you who keep giving us valuable feedback are what gives our team members the inclination to enhance further our guest experience and provide treasured times. On behalf of our entire staff here at Pearl Rotana, we thank you and we hope to see you again. Yours sincerely, Karim Nahas Complex General Manager

住宿方回覆: Dear Guest,Thank you very much for your review on Trip.com. I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not too distant future.Best regards,Karim NahasComplex General Manager

住宿方回覆: Dear Guest.Greetings from Pearl Rotana!Thank you for the valuable feedback and I really appreciated your comments. I will ensure to evaluate all your concerns and review for further improvements.We do hope that you will consider us again for your future accommodation needs.Sincerely,Karim NahasComplex General Manager

住宿方回覆: Greetings from Pearl Rotana!Thank you for sharing your feedback as this will help us to improve our services and facilities. Please accept my apologies for the inconveniences you have experienced during your stay. We have taken note your concern and rest assure that corrective action will be set forth to avoid same issue in the future. I hope these issues will not deter you in staying with us again and we look forward to welcoming you in the near future.Sincerely,Karim NahasComplex General Manager

住宿方回覆: Dear Guest,Thank you very much for your taken time to complete our guest survey.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not-too-distant future.Best regards,Karim NahasComplex General Manager

住宿方回覆: Dear Guest,Thank you for your thoughtful review. I’m delighted to know you enjoyed the room, our team’s service, and the restaurant. It’s great to hear our location was convenient for your visit. We hope to welcome you back soon for another comfortable stay.Best regards,Karim NahasGeneral Manager

住宿方回覆: Dear Guest,Thank you for taking the time to share your feedback. I am delighted to hear that you enjoyed our food, facilities, and convenient location near Lulu supermarket. It’s also wonderful to know that you found our service excellent and the bed in your room comfortable.I appreciate your suggestion regarding tea and coffee at dinner. Your feedback is valuable, and we will certainly consider it as we strive to enhance our dining experience.We look forward to welcoming you back for another pleasant stay!Best regards,Karim NahasGeneral Manager

住宿方回覆: Dear Aghunaim,Thank you for sharing your detailed feedback! I'm glad to hear your first stay with Rotana exceeded your expectations and that you appreciated the room design, location, and overall value. I've taken note of your comment about breakfast, and we’ll certainly look into it. We hope to welcome you back again soon!Best Regards,Karim NahasGeneral Manager

住宿方回覆: Dear AAshoo Ali,Thank you, Mr. Ahsan Ali, for your detailed and thoughtful review. I’m glad to hear you enjoyed the comfort of your room, the facilities, and the service from our team. I appreciate your feedback on the check-in experience and pricing, and we’ll certainly look into how we can improve. We look forward to welcoming you back on your next business or solo trip.Best Regards,Karim NahasGeneral Manager

住宿方回覆: Dear Guest,Thank you for sharing your experience with us. I am thrilled to hear that you enjoyed the hotel's location, service, and amenities, especially the door service, room facilities, and breakfast. We're always striving to provide a great value for our guests. We appreciate your feedback about the Eggs Benedict and will certainly review it with our kitchen team. It sounds like you had a relaxing time at the top-floor pool and wellness area! We look forward to welcoming you back again soon.Best regards,Karim NahasGeneral Manager

住宿方回覆: 尊敬的Zakhar，感謝您的好評。很高興您覺得我們飯店物超所值，而且地理位置也符合您的旅遊計畫。我們的團隊以提供熱情友善的服務為榮，感謝您的認可。我們期待再次歡迎您入住，享受愉快的住宿體驗。此致，Karim Nahas總經理

住宿方回覆: Dear Guest,Thank you for sharing your detailed feedback. I am glad you found the room spacious and clean and that your children enjoyed the heated rooftop pool! We appreciate your observations regarding the power sockets and will take them into consideration for future improvements. Your comments on breakfast options are also noted, and we’ll explore ways to offer a more diverse selection. We hope to welcome you back for an even better stay.Kind Regards,Karim NahasGeneral Manager

住宿方回覆: Dear Guest,Thank you for your thoughtful review. I am glad to hear that you enjoyed the overall environment and found the location convenient for your visit to Abu Dhabi. Centro is a 3-star lifestyle business hotel designed to cater guests who are looking for a comfortable stay with affordable prices. For this reason, the essential amenities are provided to keep our rate affordable. However dental kits and other amenities are available on request at an affordable rate. It’s great to know you had a good experience with the hygiene and were satisfied with the breakfast offerings for the price. I also appreciate your recommendation and are happy to hear that you found a convenient dining option nearby!We hope to welcome you back soon and provide an even more comfortable experience on your next visit.Best regards,Karim NahasGeneral Manage

住宿方回覆: Dear Guest,Thank you for sharing your feedback on Trip.com!I truly appreciate your feedback and I am happy to read that our colleagues, products and services have exceeded your expectations.We look forward to welcoming you back. Best regards,Karim NahasComplex General Manager