阿比林舒適套房飯店(Comfort Suites Abilene)

The room we have was fairly clean but once we got ready for the night we found the fold out couch was broken, underneath the couch was dirty, the mattress was soiled. Upon further inspection we found the mattress on one of the queen bed was also soiled and dirty. The breakfast was also bad, the sausage appeared to be half cooked and was hard. The shower handle was hard to pull to make from faucet to shower.

Bed was very comfortable. Bathroom very clean. Downside the refrigerator froze all my food.

Room was not completely clean. Pony wall had food or some kind of stains on it. Stains on bathroom wall.

For the low price for the room i was pleasantly surprised about the room condition and the free breakfast. The staff was very helpful and the woman who served the breakfast was the best.

First day of checking in the sheets and comforters had stains. Dont think they were ever changed. Out of the 5 nights the room was never clean once. We will never stay at comfort suites again.

Comfortable quite clean and convenient Will be staying there weekly for work

In Abilene for new born baby pictures and visit family, completely understand updates and remodeling are needed but to place guest in a room that has yet to be remodeled, the shower had calcium buildup, ac unit was loud, doors wouldn’t shut and the overall floor had an awful sting.

The check in process was the easiest as I’ve ever had. The clerk at check-in was super nice and had our keys out and ready. All we had to do was say our names and sign a check in contracts and we were done. It was less than a minute. Hotel smelled so fresh (like a dryer sheet), the freshest I’ve ever smelled. It was clean. The elevator and carpets are dated abd had stains, but overall I’d stay here again. I wish I could’ve stayed two nights. Very nice clerk in the morning too. You feel like you matter and your day mattered. Great customer service. Amazing.

My reason for going to Abilene was to watch my Granddaughter play high school volleyball. My Granddaughter became ill and was not able to make the trip to play. I called Comfort Suites to see if I could cancel my reservation, but was told that I could not. So, I was charged for the night even though I was not there. I knew that my reservation was non-cancellable, but felt that exceptions could be made.