TotalMungBean
2023 年 10 月 11 日
Disappointing stay overall and really not good enough given the room rate is on par with full-service hotels. Context, I’m a long term Hilton Diamond member who stays at various Hilton brands extensively, including Hampton hotels around the world. That doesn’t mean I think I’m somehow superior to anyone else - it just means I have a LOT of experience stopping in Hilton brand hotels and am loyal (though starting to question the value of my loyalty given the lack of recognition from Hilton). I am staying here for 3 days in October 2023 for Business. First the positives - the place is new and very clean, the maids clean the room to a high standard on a daily basis, and the room itself is comfortable with a nice armchair. The aircon is super efficient. It’s not luxurious by any stretch of the imagination, but that’s not what Hampton is about. And the ‘Hello & welcome’ card in the room on arrival was a nice touch. Next the ‘meh’ - the TVs in the room are small compared to other Hiltons & Hamptons. The shelf it sits on could easily take a much bigger TV but this TV is smaller than my home office PC monitor. Also there’s not much imagination gone into the design - compared to for example, the Hampton at Waterloo which has funky pictures, mini Smeg fridges, vibrant colour schemes etc, this Hampton is bland and functional. Now the ‘Not very good’ bits. I tend to be a heavy sleeper so it’s very rare I get woken up in hotels, including ones in busy locations in Central London. But here I am being woken up several times a night. The doors are really thin and seem to let all noise into the room. I really pity those who get a room opposite the lifts as they must really suffer. Unlike most hotels where there is a lift lobby, the lifts here open directly opposite bedroom doors. Also The location is a bit ‘middle of nowhere’ - the nearest pub is a 20+ minute walk away (and that isn’t much cop). Finally the ‘not happy’ bits. The “restaurant menu” is really just a list of microwave standard meals. Choices are a Mac n Cheese, Lasagne, Pasta, Jalfrezi, Chilli con Carne, Feta Salad, Fishcakes Chicken Mushroom pie, Singapore Noodles or Red Thai Curry. Really poor selection really, made even worse by the fact that during my stay 2 of these were “unavailable”. Now you could argue that Hampton is a “cut down” Hilton brand - but they are still happy to charge premium prices for drinks, and I’m paying more per night here for this Hampton in Aberdeen than I have paid for full service Hiltons in London. The other show-breaker for me, is the car park. It’s rammed - during my entire stay I haven’t seen a single space available, and there are cars parked on the grass verges, on the pavements, all over the place. Taking a walk around the car park it’s clear many of these have been here some time (the brakes are rusted and there’s a layer of grime on the windscreens) suggesting many (maybe most?) of the cars in the car park belong to offshore workers. I strongly
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