亞琛藝術飯店

Despite the bad reviews, we wanted to take the opportunity, but we regretted it very much, it was so bad that it was a disgusting experience, the sheets were full of hair and stains, the room smelled like stink, although we opened the window, the smell never went away, the bed was not a bed, it was not a bed, it was better to lie on the stone, the springs were sinking, it could not be a hotel, so we definitely do not recommend it, we did not sleep at night, we were disgusted by the filth, we were very sorry, do not throw your money away

Das Hotel ist ein wenig versteckt in einer nicht ganz so repräsentativen Gegend von Aachen. So war der erste Eindruck etwas ernüchternd. Das Zimmer ist schlicht und vielleicht nicht im modernsten Stil ausgestattet, aber picobello sauber und gepflegt! Das Bett ist bequem, das Bad blitzeblank. Das Frühstück ist super und reichhaltig und frisch auch kurz vor Ende der Frühstückszeit. Personal ist super freundlich und hilfsbereit. Ich komme gerne wieder

Zimmer im Keller mit Blick auf eine Betonwand. Badezimmer aus den 80iger Jahren mit Duschvorhang, verschimmelten Silikonfugen und rostigem Abfluss. Frühstücksraum war ok und das Angebot vom Frühstücksbuffet war gut.

As a traveler with some experience of this quality of hotel I was surprised by the unfriendliness of staff. All business, no warmth, everything felt soulless. Did I want my towels changed in the morning? No explanation of sustainability practices, just questions. No bottled water in the room. Clean towels that had seen their day. Nothing to make a guest feel at home. Bare essentials. I doubled the duvet for warmth. Breakfast was average. Grateful to see fresh fruit. Where was the toaster? Didn’t have one! In 2024 this felt more like a hostel than an art hotel. Maybe Aachen has unique standards. This is a hotel I do not recommend if you are seeking convenience to train station, service staff warmth and the sense that you, not your payments, are top priority.