住宿方回覆: 親愛的 Devinder,感謝您的正面回饋!我們很高興聽到您發現我們的房間乾淨寬敞,並且對便利的停車選擇表示讚賞。我們期待您下次造訪亞琛時再次光臨。此致,B&B Hotel Aachen Hbf
訪客用戶
雙人房
入住於 2024 年 11 月
家庭出遊
1 則評論
7.0/10
發布於 2024 年 12 月 19 日
There is a chinese / asian receptionist that attended to us around 8pm on 18 Dec when we were checking in. We thought he was particularly rude in his expressions and sentences and has a condescending tone. In addition there is no complimentary water being provided which is usually provided by other hotels.
翻譯
住宿方回覆: Dear Guest,Thank you for your feedback regarding your recent stay. We sincerely apologize if the demeanor of our staff did not meet your expectations, as we strive for a welcoming environment. Additionally, we appreciate your note about the complimentary water; our policy does not include it, but we understand how this might be a standard in other establishments.Best regards,B&B Hotel Aachen Hbf