This is a letter of appreciation for the outstanding service provided by Mr.Nabil Takawi and his team , they are the best hotel customer service I have ever met. They assisted me at check-in, and made sure everything was o.k. in the rooms. Frankly, I was overwhelmed by his hospitality and efficiency. They has also installed a ”can do” spirit in his staff. They are fantastic. Concierge team have made this hotel an oasis of relaxation and calm. I wanted to extend a special gratitude to Mr. Eslam Mansour, Ms,Nada at reception they wonderful and went above and beyond to make our stay another + 5 star special! We felt like a family under his care. We wish him future growth with Hilton Family . Hilton should be proud to have such a wonderful team member like you really aprofessional ,Thanks for all . I do appreciate your professionalism and attention .
滿意
79 評價