Where do I Begin!! Welcoming energy from the Valet Team, and some familar faces which is always nice as a retrun guest. Check in was smooth and effortless. The rooms are immaculate with touch pad integrated tech through out the room. Opening the curtaing with the tv remote or ipad was certainly convinviet. The Breakfast Buffett was one of the best I ever have experienced! The staff there works very well together from the Hostess to the Chefs everything fresh and tasty. Connected to Al Faisaliah mall which was helpful. The Gym is very small and quite dated, however it has everything you need inculding steam/sauna and cold plunge, plus it closes at 1am. Traffic in the area is the worst!! However if you can navigate you schedule accordinlgy in may go unoticed.
翻譯
訪客用戶
入住於 2023 年 12 月
家庭出遊
0 則評論
2.0/5
發布於 2023 年 12 月 31 日
Have stayed quite a few times and really enjoyed it (hence the returns; what’s not to like about a Mandarin Oriental). This one probably would have been similar apart from the very poor start leaving a very bad taste. Had twin room booked. Received email that morning asking if I still want it - yes as travelling with 14 year old daughter (am male). Response “well noted”. Arrived (midnight after flight from UK) to be told that booking is for king and no trace of a booking for twin. Confusion when shown email exchange from that very morning with further denials. Told that nothing can be done = Stand-off and request for manager … he said he was. After escalating voices … room found on suites side … clearly lazy, hoping to fob me off / thought sharing bed with daughter ok rather than make any effort to sort out. Much fuss about this being an upgrade … it’s really not. Old suite rooms vs. new in hotel with more bedroom space / walkin wardrobe etc. Extra lounge space in suite, but we never used - would have far preferred hotel / very much a downgrade in my view… though clearly still a very nice room. We also had to walk back to hotel area for breakfast each day in the rain (novelty as it is for Saudi) - “upgrade” was for room only. Given the similar breakfasts, this was just petty and pretentious. To be fair … if you don’t meet a lost circus clown pretending to be a manager at checkin, you’ll love it…
翻譯
訪客用戶
入住於 2023 年 12 月
其他
0 則評論
5.0/5
超棒
發布於 2023 年 12 月 2 日
We went to Alfaisaliyah today to celebrate our friend's birthday. Five stars all the way! We had an amazing experience, and exceeded my expectations. The service, the food and the overall experience was outstanding. The staffs are polite and accomodating especially Shamir and Arshad. We will definitely them to everyone. ❤️
翻譯
訪客用戶
入住於 2023 年 5 月
家庭出遊
0 則評論
5.0/5
超棒
發布於 2023 年 5 月 9 日
很棒的酒店和優越的地理位置。在未來酒店業高峰會期間抵達。住得很愉快。酒店很方便,位置很好,服務和工作人員都很棒。每個人從頭到尾都很熱情,真正體現了沙烏地阿拉伯人的熱情好客。 MO 無論在哪裡都表現得很好。保持偉大的工作!
原文以 Google 翻譯
訪客用戶
入住於 2023 年 5 月
商務出差
0 則評論
5.0/5
超棒
發布於 2023 年 5 月 5 日
I was in Saudi at first time and was lucky to stay at this property Was really impressed from the moment when the transportation picked us from the airport and dropped us back So, professional team , friendly , anticipated all requirements Great housekeeping standard and food quality I will definitely back and recommend this hotel to my friends Well done !
翻譯
訪客用戶
入住於 2023 年 7 月
商務出差
0 則評論
4.0/5
很好
發布於 2023 年 7 月 16 日
This hotel is fantastic. The rooms you could live in easily 365 days a year in absolute luxury. The restaurants are beautiful and the food is excellent. The gym albeit a little small for a hotel of the size is sufficient and the indoor pool lovely. Good location too. However, they lose a star as the hotel staff at front desk and concierge just didn't care. There was no smile on arrival or even any care that you had arrived. They all seemed very unhappy and demotivated. Even the team at breakfast weren't any better. There were three of us travelling on business, so three rooms, and at 5pm none of the rooms were ready, which seemed a little strange, so we went away for a few hours and came back.
翻譯
訪客用戶
入住於 2023 年 7 月
其他
0 則評論
5.0/5
超棒
發布於 2023 年 7 月 5 日
I went to AlFaisaliah at the globe the food was excellent and the gentleman was excellent waiter name Rameez from srilnaka thx for all service and food He is so nice, helpful, and kindness Honestly, i will come back in some days
翻譯
Faisal
入住於 2023 年 7 月
其他
3.0/5
發布於 2023 年 7 月 5 日
I stayed there when it was the rosewood it is no more five star hotel very clear the standard of hotel went down . Rooms are fantastic but service food every etc went down .
Value for money also it is basically a nice hotel with no management
翻譯
訪客用戶
入住於 2023 年 6 月
其他
0 則評論
5.0/5
超棒
發布於 2023 年 6 月 11 日
الخدمات مره جميله و المساعد الشخصي خدوم جدا و احترافي جدا احمد العيسوي كذلك مرشد المسؤل عن تنظيف الغرفه احترافي جدا احمد و سلمي متعاونين جدا و كذلك الاستقبال احترافي و متعاون جدا و الفندق مثل البيت نشعر به كاننا من العائله
翻譯
訪客用戶
入住於 2023 年 3 月
其他
0 則評論
2.0/5
發布於 2023 年 3 月 15 日
from beginning I was very happy, second day next to my room people was fixing door and with Drell 10 pm evening noise sound making hole , I was very tired that day, for that money which one I paid I preferred to sleep quiet ,not with constrictions next to my door, at breakfast time waiters even didn't come to me and didn't ask about tea or coffee ,only ones they show up. in next table was seating some European guy and waitress came even 3 times and ask what he need , probably I doubt look like businessman from Wall Street but im also celebrity vocal coach in Hollywood and working with celebrity singers in Hollywood. price for breakfast overpriced ,I will stay next time not in this hotel, overpriced and with noise sound
翻譯
訪客用戶
入住於 2023 年 1 月
商務出差
0 則評論
2.0/5
發布於 2023 年 1 月 12 日
As a regular business traveller and someone who makes around 20 hotel reservations/week in Saudi Arabia for business purposes we have experience of variety of hotels across the major cities of KSA. 1) Despite the being marketing as a very high end 5 Star hotel - the rooms are pretty average for the price and below expectation for a high end 5 star hotel despite being renovated recently in 2021. 2) Despite certain images of The Faisaliah Tower being used in the marketing this hotel is in fact a much smaller building located on the side of tower which resembles an average looking apartment building/residential block in a western country 3) The option for breakfast is only available if you book direct through their website and no breakfast option available on *********** or other major booking platforms. They are definitely missing a trick there. 4) Rooms start at apx SAR 2500 ($670)/ night (with no breakfast) which does not correlate to the quality of the rooms or the view. 5) For a fraction of the Faisaliah Hotel average nightly price you enjoy these nearby very High End Five Star Hotel with better luxury, service, better rooms, better views in many cases and service including breakfast at the following hotels: - Hyatt Regency Olaya (Five Star) - Four Seasons Riyadh ((Five Star) - Narcissus Hotel & Spa (Five Star) The above hotels are also great for business and leisure trips. Hope you found this review useful.