I stayed at this hotel recently and reserved a Premium Triple Room with Garden View. The property is relatively new, with only two years in operation, and features tasteful antique-inspired interiors. The room was impeccably clean, and the staff members were consistently courteous and professional.
Regrettably, several issues significantly impacted the quality of my stay. The initial room had a strong musty mouldy odour, which could not be resolved despite ventilation efforts and use of the air conditioning. The hotel staff arranged a room change, but the replacement was a double room with a rollaway bed. This downgrade resulted in inadequate space and comfort for three adults, leading to a very uncomfortable night.
Additionally, the gym was unavailable due to maintenance, and the swimming pool was cloudy and restricted to early closing hours (7:00 pm), rendering it unsuitable for use.
While I appreciated the hotel’s decision to refund the remaining two nights of my reservation, the overall experience fell short of expectations.
Frankie0407
豪華泳池景觀房帶陽台
於入住2025-07-01 00:00:00
家庭出遊
2條評價
3.5/5
發佈2025-08-02 20:00:59
接待員親善有禮,酒店位置距離便利店比較遠,整潔程度可以接受,但早餐比較普通。
Tom & Werry
豪華泳池景觀房帶陽台
於入住2025-04-01 00:00:00
夫妻/情侶出遊
8條評價
4.7/5
很好
發佈2025-04-14 14:17:49
Everything was good
訪客用戶
高級豪華泳池景觀陽台房
於入住2025-02-01 00:00:00
夫妻/情侶出遊
3條評價
3.5/5
發佈2025-03-03 17:19:49
breakfast is poor. coffee is terible.
facilities are good though not maintaind as 5 starts hotel
this is a 4 starts
team is great
location is oof the road and off the old city