新加坡雲頂裕廊飯店優惠| 2025年 11 月最新折扣

1) One day in the middle of my stay, I would be in a rush around noon immediately after my ZOOM meeting, and my assistant helped me with the booking the night before and got the confirmation at the reception in person that the taxi would come on time. Yet the car did not show up yesterday when I went to the lobby, luckily there was another taxi so that I could catch up with my schedule; it took me a while to retrieve the 6-digit address code, resulting in a few minutes of delay. My assistant helped me to clarify with the reception that night, and he told me that I needed to book again at reception. In what universe is this advanced booking? Shouldn't the booking already be made when it was confirmed the night before? The same just happened on my check-out day; while the booking was made the night before, I did not see any cab at the lobby when I went down, and I had to call for another cab. 2) One afternoon, in between two meetings, I asked the janitor staying around in the corridor to come into my room, clean the trash and give me some tea bags, tissues, etc.; he checked the room and confirmed that everything was OK, and no cleaning was required. Then as I was in the second meeting, someone knocked on my door despite the "Do Not Disturb" light turned on, and the staff claimed to provide room service, that was extremely embarrassing for me in a ZOOM meeting. He asked me what I needed, but what I needed was not to be disturbed! I went down to ask the manager who ordered the staff to do so, while the manager responded that it was not her, and she also seemed reluctant in handling my request. Even if this is the hotel policy as claimed by the manager, the janitor already gave the check and provided room service, not sure if they had any internal communication, and it simply does not make sense to provide room service again when the guest asked not to disturb. Eventually no official apology or explanations were provided by the hotel, that was irresponsible of them. The two incidents already reflected how terrible the service and communication was for the hotel, I had to waste so much effort on these miscellaneous matters, and their stars should be taken down.

地理位置方便，附近有大型商場，地鐵站，巴士總站。房間比較小，佈局合理，足夠使用。新加坡的酒店不提供瓶裝水，但是每層樓有專門接水的地方。

再次來新加坡我想着要去南洋理工看看，於是預訂了周邊的雲頂 房間不算大但整潔乾淨，衞生間也不寬裕但設計的還算合理，能滿足入住需求 瓶裝飲用水雖然沒有但每個樓層都有直飲水且有製冰功能，點贊 最滿意的是服務，前台接待過我的兩位服務生美女都很nice，我剛開始沒裝打車軟件她們還幫我用app叫車 其中有個會講中文的服務生真的特別特別耐心，解答了我所有的問題，suri中文講的特別好，所有的問詢，問題都一一幫忙解決。看我們次日上午要去南洋理工大學，還給我們延期了房間到1點，剛巧可以搭乘去聖淘沙的免費巴士 這個巴士酒店安排的也特別好，方便住店客人去島上一日遊，也方便我這樣的客人直接第二晚預訂了島上的香格里拉（原本是沒打算去聖淘沙的😄）

乾淨，衞生，服務好

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