We are extremely satisfied with our 3 days 2 nights stay at our Villa 6; Two-bedrooms villa type with private big swimming pool and exclusive outdoor Onsen is a bonus. This hotel provides world-class courtyard landscape with waterfall inside our villa room & equipped with modernised high-tech app in the villa that made us feel like we are in holiday atmosphere.
The breakfast delivered every morning 9am to our villa as requested and they have 6 options healthy menu to choose and food are considered delicious and enough for everyone.
Each room has individual standing shower, bathtub, shower tub and digital toilets. My husband really enjoyed his toilet experience during his stay.
Provides wide selection of mini bars like- evian, perallagio, coke, beer chips, almonds & cup noodles and replenished rapidly.
Provides in-room dinning menu from <Deck One> my boy & his friend enjoyed their food in room service deliciously.
My husband & I tried their Spa service located at 10 mins drive from the hotel. It might probably belong to same group or they outsource. I tried body scrub and facial treatment service and we were assigned at a rooftop villa suite massage room. The therapist is very skillful and pleasurable. We tip them 500bahts each therapist for their excellent service during songkran.
CONS: the master bedroom bed should be KING size or super King size instead of Queen bed. Recommends to upgrade their mattress quality. Overcrowded with furniture inside our master bedroom.
CONS: Pest control services recommends frequently, but hotel is.kind enough to provide mosquitoes pad and spray etc.
CONS: Our arrival experience is not very pleasant as the receptionist lady obviously lack of SMILE; maybe she is upset to work during Songkran. However our butler boy is very friendly and good enough to communicate with us in English. We love his services and tip him generously.
We will love to come back again however the room rates are really high comparing to Ritz Carlton/ Conrad in Koh samui; but why not ?