Excellent hotel with excellent helpful staff and friendliness. We had a mountain view room booked but happily paid an extra $AU 100 a night to upgrade to a lake view room. Worth it I’d say. My only issues are very minor. No coffee supplied in room. Ok, can live with that but the supplied cups for tea were very very small. I like my hot beverage and seemed I had to make 2-3 to make what I would call a normal cup size. Your mileage may vary and it doesn’t take anything away from this excellent stay.