It was my second hotel in Gero. Staff was very friendly and give me the room in accordance with my needs. The dinner and breakfast was excellent. Just one thing is necessary to take in mind, when you are planning to stay. There are some internal stairs and if you have some problems with legs, it can be difficult to go to some facilities. The onsen on the roof (open) was fantastic, but other one - on the 1 floor - a little bit difficult to catch.