We stayed in the hotel for 2 nights on 6th & 7th July 2023. We had booked 2 rooms for 2 families. The hotel was good, rooms were clean and the hotel staff were very friendly. The breakfast was simple and we opted for Bread toast / Poha (which was yummy) / Paratha. Could not expect more in a place like Kaza. Overall, nice hospitality. We travelled to Chandratral from Kaza and were expected to stay in Chandratral for 1 night and move on to Keylong. However, due to unexpected heavy snowfall, we were stranded in Chandratal for 5 days and once the road clearance was done, we return to Kaza since the road to Manali / Keylong were still blocked. Upon return to Kaza, we did not spend time looking for another hotel and checked in into Hotel Spiti Heritage. We were surprised when the hotel staff mentioned that they will not charge anything from guests returning from Chandratal. Nice gesture....
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