We got a huge room with 4 beds for 2 people! the room was in a cave shape with a very big bathroom which was well equipped with the toiletries. We only used 1 of the beds but since there was only 1 chair, the extra beds were pretty useful. The Since our room was massive, it was located on the ground floor so we did not get a balcony but we did get a huge porch kind of thing with a motor bike parked in it which was pretty cool. For those living on upper floors, there is no lift so be prepared to carry your luggage up and down the stairs. That's the case for most hotels in Cappadocia since they are built in caves and inside mountains. Toiletries included soap, body wash, shampoo, hair dryer, towels, slippers, mat, toilet paper and warm water. There were about 3-4 different small terraces with different types of seating areas which were pretty cool for taking pictures. All the balloons are very well visible from the hotel terrace so you don't have to go anywhere else to see them. You can get a good view of the entire city since the hotel is on top of a mountain. There are only 10 rooms in the hotel so it's not very busy and you can get your own space pretty much anywhere in the property. It was like staying at your grandma's heritage property and made us feel very homely. The road outside the hotel is partially paved with a maximum of 2 car parking spaces and couple of scooters since the street is pretty narrow. Breakfast was Turkish platter with fruits, cheese, dips, cereals, breads, olives, French toast, tea, coffee, juice and water. We did not have dinner at the hotel so cant say anything about that. Overall the stay was pleasant because of the authentic cave room that we got as per our expectation. Disliked: The room had everything except for the tea, coffee, water and water kettle. These were only available on the roof top restaurant for free all day but not in the room so we had to climb 2 stories every time to get a cup of coffee or water. The first water bottle provided in the room is free after that you can have from the restaurant or buy your own. There was 1 tiny window in the very big room so most of the time it was pretty dark, even in the day. We had to switch on each and every lamp in the room. Although that's expected in a cave hotel but then there was no view as from the room. In general our stay was pleasant but we felt that we overpaid for what we got. We would be much happier with the same stay if it was a little cheaper. We are making this comparison with other hotels in Turkey with similar facilities.