匿匿名用戶The “hotel” isn’t exactly a hotel. It’s in an apartment/residential building (1st floor from ground level - I’d call this the 2nd floor, but they would disagree here). I was a bit disappointed when I wanted to bring my bags a couple hours before check-in so I could walk around the city. Hotels are usually good about this; however, the “front desk person” for this “hotel” comes by appointment. Again, this isn’t a hotel, even though it’s advertised to be. I found out that you need to give them 48 hours notice if you plan to come by earlier (I didn’t see this information anywhere prior to check-in).
Overall, the space was clean, spacious and cool (the AC was the best part). The bathroom is modern and quite nice. The noise level was a bit much, as the room faces the street. Also, I had really hoped to use the laundry services (for additional charge) as shown on the Trip.com listing but again, I was told at check-in that I needed to give 48 hours notice for this, and that it’s not something they offer anyway. The front desk person told me there is a laundry mat near by (four minute walk, make sure to have coins).
I’m being completely transparent in this review, not to be a ****, but to be informative. I felt a bit misled, so please, if you have any special requests, make sure to share those with the front desk 48 HOURS BEFORE check-in. You can ring the doorbell (labeled “Casa Alessandrini”) outside the building all you want, but no one will come to let you in unless they are there. 👍
MMARIIAWe traveled as a group of three and stayed only one night in the apart hotel. We had some problems with entering the building (actual living house) cause of the system of check in: you need to call a number to open the door for the hall which was inconvenient for us because we didn’t buy the Italian SIM card. The room was clean and there were everything we needed
訪訪客用戶Excellent location near the Duomo. The rooms are cozy and neat, facing a quiet street. The host speaks good English, and he is very nice and very patient. He shared a lot of information on tourist attractions and places to see. The hotel serves excellent breakfast for each guest in an amazing dining room (see pictures).