澳大利亞昆士蘭的民宿

Actually Myself and my colleague booked two family cabins for three nights. That is for work and we were the only guests. As per advertised on trip.com we paid for including buffet breakfast. Following day morning when we went for the restaurant we were told they have not been provided our names and we need to pay for breakfast.. So I had to bring my booking print out and show the restaurant staff breakfast was included. Even though they let us eat there they were not convinced and were suspicious I guess. So that day my colleague went to see the manager of the accommodation and he said to me she was not convinced about breakfast was included. My colleague said it was very unpleasant and embarrassing. She told him I need to come down too. But later when I went to see her she said everything is sorted out and problem was they didn't know anything about Trip.com and trip.com send the booking through ******* and wrongly mentioned each of our booking included three adults and the extra payment is for additional adults as they understood. So the third day morning we didn't have issue at the breakfast as our names passed on. But unfortunately last day morning restaurant staff asked us to pay for breakfast because our name was not on the list. Luckily the chef remembered us and he was very politely let us eat. Even though we paid for breakfast we were at mercy of good people. Whole experience was very inconvenient and embarrassing. I think main bungle was done by Trip.com. But management did not bother to completely sort it out. This was my first time with Trip.com and Aaok Moondarra Accommodation Village. My colleague said he did not have issues previously with Trip.com but all those occasions were without breakfast. Other than that accommodation was really good. It had got good Wi-Fi, YouTube and Netflix. My advise is if you book through Trip.com for an accommodation with breakfast make sure with the accommodation that it has been correctly passed on to them.

這是我第二次入住Binna Burra Sky Lodges,2019年叢林大火襲擊Binna Burra Lodge後,幸運的是,天空小屋似乎相對沒有受到破壞公園的叢林大火的傷害。天空小屋佈置精美,有很多飲料,餐具,洗衣設施和水療浴缸。服務唯一的限制方面是沒有提供浴室拖鞋,以保護我們的腳免受石頭冷地板的影響。 由於意外的工作環境,一位私人朋友本來應該開車送我們去天空小屋,並陪同我們走灌木叢,在我們預訂前大約一週取消了我們。我打電話給物業熱線和洛奇值班經理,皮普真的反應迅速,建議私人運輸運營商把我們從 Nerang 火車站運送到 Binna Burra 和回來。 當我們到達Binna Burra時,驚訝地發現Binna Burra Sky Lodges的入住已經搬到了Teahouse,距離Sky Lodges所在的道路大約200-300米。幸運的是,我們有一個很棒的值班經理,傑斯丁,他減輕了我們的擔憂,讓我們在開始徒步旅行到戴維斯溪巡迴賽時,可以存放行李。她還必須管理和處理我的不合理,要求父親在徒步旅行中提前退學,當我們因信號接收不良而無法聯繫時,她追捕我們的下落。 當我們在前台登記入住時,賈斯汀提供了卓越的客戶服務,開車送我們到天空小屋,並將我們的重袋裝進房間。她還批准了我們的退房,把我們的鑰匙放在房間裏,而不是把我們所有的物品都拖到接待處。

The money I have spent for which is worth. However, I would like to pass message to management. Motel should leave extra toilet paper and tower on bathroom of someone needs it and Microwave in common area for people to heat the food.

我們一共有 5 個人，對於男孩們來說，度過一個又濕又瘋狂的周末，這裡非常適合我們住宿，並且有足夠的空間容納我們所有人。 浴室很大，感覺很現代。 我們可以選擇雙層床、雙人床，有些人則睡在沙發上，因為客廳有空調。 雙層床房間裡的小型壁扇毫無用處，但雙人床房間裡有吊扇。 冰箱有一個令人難以置信的冷凍室。 由於小垃圾桶裝得太滿，我們不確定裡面是否有垃圾。沒什麼好抱怨的，附近有很多商店和餐館，很方便。 前面有一張可以掛東西的桌子和一個可以掛濕衣服的衣架。

性價比高！

哇!之前住過情侶的地方,一直有不足的因素.......,從所有好的開始! 1.停車位就在住宿旁邊。沿着漫長而陡峭的曲徑路,沒有拖着物品或食物。 2.永遠沿着山谷和湖面,特別是從兩側的陽台上看到景色 3.充足的合適的木柴以及所有必需品,很容易起火。(不要笑,這是金!!!!) 4.真的是傳統的巴厘島裝修,天花板。地方感覺巨大,熱情,包容。套間很大,有雙淋浴。很浪漫..... 5.早餐(大陸)的當地特色美食。 6.歡迎友好的主機,他們立即迴應了我們在交流遙控器中平坦電池的一個小問題。 所以........內外空間充足,課堂、氛圍、隱私、舒適和舒適。是的,我們一定會回來的。感謝Maleny熱帶撤退。 乾杯,基思

喜歡這種貼近自然的環境，小屋外面的環境而言很驚喜。本來很擔心晚上酒吧會吵但是其實影響沒那麼大，酒店還給配了耳塞但沒用上。這個價格來説其實挺好了，就滿足一下基本需求，就是房間裏如果放了剩飯啥的在垃圾桶會引螞蟻，但因為沒影響到睡覺什麼的就也無所謂了。要自己做飯或者熱飯的話也有廚房。

great camp kitchen , and clean communal amenities , pods are a bit small but adaquate

工作人員在辦理入住時和在我有限的後續互動中有點挑剔。似乎強烈期望所有客人都是當地或重複訪客(有車輛)。在當時檢查我的女士和那裏的其他工作人員似乎完全困惑,甚至懷疑我對該地區不熟悉,並對附近的 Ammenties (超市等)有基本問題。沒有“指示”不要打擾,這導致工作人員進入小屋打掃,而我在房間裏睡覺。我們都嚇壞了!沒有傷害,但很容易避免,特別是一週的自助餐廳住宿,您不會期望在退房前收到清潔服務。