斯特拉斯堡民宿

We have stayed here in the past at this former classic inn. Two years ago it was sold and we were told they were making improvements. We returned this week and found the place run down, old dirty carpets that weren’t even vacuumed, clogged sink, musty smelling rooms and the former delicious breakfast eliminated. In it’s place, we were offered water, yogurt, fruit, instant oatmeal and hot drinks to take to our room or to go. The former lovely breakfast sunroom and porch sit empty. We brought new friends with us and were more than disappointed. We are looking for a new place for future visits. If you want a nice place that is a good value, go anywhere else. I hate to give bad reviews but people need to know.

This hotel is modern with a great location but unfortunately we did not have a good experience and will not be returning. For starters, check-in was a mess, There was no one in the lobby so I knocked on the office door to reach someone and the staff member, saying nothing, walked to the desk and sarcastically placed a laminated card with a bell stuck on it (which I had not seen) in front of me in response! We had been sent an email for digital check-in on our day of arrival but when receiving our room key, discovered that the digital check-in had assigned us a first floor room facing another direction rather than the farm-view room we had reserved and paid a premium for. When I complained, another staff member proceeded to argue with me and tell me it was my fault, instead of take responsibility for the mistake. The staff member then told me that I was lucky that it was early enough for her to move me to a farm-view room (that I had already reserved and paid for) and to call one day ahead next time if I wanted a specific room! Fortunately, the room was clean, modern, and comfortable. The bottom of the bath tub however was concave and was not comfortable to stand in while having a shower. This might be a deal breaker for those not steady on their feet. Breakfast was terrible. The hot food was mostly overcooked and dried out, and the staff ominously stood by watching and waiting for the breakfast period to be over. We had to clean our table before sitting down for breakfast as the area was not maintained well. One morning, a staff member dropped a large quantity of plastic silverware on the floor and then, in front of guests, placed the silverware into the holder for customers to use. From the moment we arrived to when we left, we never felt welcome and rarely heard the staff greet or speak to guests at the hotel unless absolutely necessary. This hotel needs people who actually want to be in the hospitality business. We will not be back.

不論是商務還是休閒旅客，史特拉斯堡馬車之家飯店都能讓您的斯特拉斯堡之行變得更加美好而難忘。在該地區觀光很容易，Choo Choo Barn、The House of Donald Collectibles and Museum和Railroad Museum of Pennsylvania都在飯店附近。從飯店出發可方便前往市內的眾多著名景點，包括Old Windmill Farm、Verdant View Farm和Farmland Fun。飯店對客房的裝飾十分考究，每間設施齊全的客房都配備有空調。有飲水需求的旅客，飯店還為您提供了咖啡壺/茶壺。除此之外，配備有吹風機的浴室是您消除一天疲勞的好地方。飯店提供的體育和休閒設施，旨在為旅客營造多姿多彩的住宿體驗。外國旅客可以通過多國語言工作人員瞭解當地風土人情的相關訊息。