It’s clear and good service, they can provide steam iron and storage the luggages on the first day or last day. It’s near to the exhibition and they can help us call a taxi.
We like big bed, it will be better if they make the bed bigger🫣🫣🫣see my breakfast every day!
酒店位置好,到河邊的人流如織處衹有幾分鐘的步行距離。酒店也寬敞,有桌子有登子還有茶几。酒店的早餐規模宏大,是我目前住過酒店中擁有最大的早餐廳的酒店。服務給不了滿分是因為酒店郵箱退了我4封郵件,讓我在前台乾等30分鐘。The hotel is located in a good location, only a few minutes' walk to the traveler crowded area by the river. The hotel is also spacious, with tables, footboards, and coffee tables. The breakfast in the hotel is grand in scale, and it is currently the hotel with the largest breakfast restaurant among all the hotels I have stayed in. I couldn't give full marks for the service because the hotel mailbox returned all my 4 emails, yes I repeated 3 times, and asked me to wait at the front desk for 30 minutes in vain.
訪訪客用戶I felt very anxious and scared. This hotel definitely needs to state on their website that their location changes during the winter. My actual accommodation was at Nature Hotel Walde sruhe, located in the mountains. The original hotel was dark and only the intercom was working, so I was really worried when they asked me to call a taxi to come to another hotel. I was confused and didn't know what to do, but a local woman happened to be passing by and helped me out. Don't get misunderstand, the hotel I stayed at was great, the rooms, the food and the staff were great. When I arrived that hotel by taxi and I said this is so bad experience, they said me No problem. It was probably a better grade than the original hotel. But the problem is not there. The location I booked is different from the actual location, that's the big problem! The visitors who come here in winter are probably mostly people who travel by car. If I had booked this place just to relax and enjoy a holiday, I would have been very happy, but I had a schedule that needed to be on time. I chose a place within walking distance to Oberstdorf Station and the ice rink, and booked it. That was my selection criteria. No matter how nice the hotel is, if it's in the mountains I wouldn't choose it. Luckily, there was no snow for a few days after my arrival, so I made the 40 minute walk to the ice rink in the morning. However, it was dark at night and the road was steep, so I couldn't walk there. My friends were worried and sent me the hotel. On the third day, the slope in front of the hotel was frozen and I slipped and hurt my hand. I had been negotiating with Trip.com for a long time, but I couldn't get in touch with them and they told me I couldn't change the hotel. However, due to an injury to my hand, I was unable to continue and was able to cancel the remaining days of my stay after speaking with the Trip.com representative and the front desk staff over mu phone. I had planned to stay somewhere that was easy to walk to, but the time spent negotiating left me exhausted. You are too careless about people who are not used to steep snowy roads. Please think more about the importance of location. Please be sure to write any changes in hotel location!