美國俄亥俄州的4 星級飯店

總的來說是一次不錯的體驗!唯一的問題是,酒店房間裏沒有微波爐,所以當你和你的家人從一頓豐盛的晚餐回來時,或者一般的剩菜,你必須去主大堂,那裏只有一個微波爐,裏面的櫥櫃裏只有酒店裏的每個人使用!現在這是我真正的問題...在櫃子裏...不是微波爐只是爲了清楚...是一隻死...我們立即提醒工作人員,他們像我們一樣震驚!工作人員說他們會真誠地處理它,第二天早上,我的孩子餓了,回到同一個微波爐,還在裏面‼️‼️‼️

Easy check in, very friendly, helpful check in staff. Lovely room, large comfy bed, good bathroom, great shower.  Somewhat disappointed by very limited on site Mexican restaurant food & it was quite poor in terms of portion and lacked any real flavour.  We had issue with getting bed made up and asked on 3 different occasions over our 3 night day. Jen on reception promised it would be done for out return to hotel in afternoon but sadly it was not and in spite of her further requests it was never done.  On check out when I told her it still hadn’t been done she agreed this was not good enough as she had been assured by housekeeping it would be done previous day.  Jen said she was sending 30,000 points to my Marriott account to compensate for our disappointment and they would show up within 48 hrs. That was 28 April , it’s now 14May and still nothing……… I really expected much better from a hotel of this standard. Westin you have let the Marriott group and us down.  You really need to deliver on your promises.  So disappointed ☹️☹️☹️☹️

房間比較小，沒有微波爐啥設施，酒店倒是很大，廊橋連着兩棟樓，隔壁是凱悦。會議廳特別多，所以來開會的人很多，也難免就很吵～～

Special thanks to Abeer for her help and kind spirit.

酒店設施很老，維護的還可以，大堂小，如家酒店的感覺，設備老舊給你的感覺大約回到1990年，衞生做了還可以，酒店安靜，有安全感。

第一次訂這裏，就在市政廳對面，離搖滾博物館很近。位置好，景觀也不錯，停車場略遠，物有所值，克利夫蘭排名前三的酒店。

酒店位置不錯。大堂華麗。但房間景色不好👎在克利夫蘭市區酒店實屬墊底。前台和其他家相比也不夠大方，連瓶水都$4/一瓶。房間內設施現代。

可愛的裝飾。優越的地理位置,但基本上沒有設施。健身房和洗衣房就像微型房間,感覺就像人們住在那裏一樣。酒店有奇怪的香味,聞起來像療養院。此外,他們沒有客房服務,房間裏沒有水瓶,也沒有自動售貨機提供零食或飲料。所以,如果你半夜餓了或口渴了,你自己就可以了。

酒店就在校園附近，挺方便的，是有人幫忙停車，然後需要用車的時候發短訊就可以，每晚停車費35刀 記得千萬不要自己停到酒店隔壁，那是另外收費的

酒店裝修很漂亮，爵士老錢風，喜歡藝術壁紙和銅頂燈，房間乾淨衞生，酒店地處克里夫蘭downtown 中心，出行便利，前台工作人員服務態度很好，給的第一個房間靠近車庫有很大的機器噪音，提岀來後立即給我換了一個很滿意的安靜房間