墨西哥納亞里特州的4 星級飯店

好的。我們五晚六天的第三天。我不能再等了,就這家酒店的所有反對者爭論了!到目前爲止,我們的住宿令人驚歎!服務是五星級的...每個人都超級包容。我會說出名字,但這只是我們迄今爲止遇到的每一個人。我要說的是,加布裏埃拉、約瑟夫娜、雨果、路易斯(自助餐)和態度休息室的每個人都超級好,顯然想讓我們的住宿體驗最好:)到目前爲止,食物非常棒。自助早餐真的很棒。昨晚墨西哥餐廳對我們看到的糟糕評論感到非常驚訝。不知道是誰在這家酒店上搜索並張貼所有這些糟糕的評論,但我告訴你,我非常特別,真的很感激優質的服務。到目前爲止,我在這個真正美妙的地方所擁有的就是這麼多!即將嘗試烤架,所以現在就縮短了。但是,讓我們說,我的人預訂了這個地方,我非常懷疑,因爲所有的差評。我很高興我信任他,因爲我喜歡這裏:-)無邊泳池白天的確很吵,但我確信年輕人喜歡它。順便說一句,我們住在海濱套房,加入了海拔俱樂部,這是一項很好的投資!嘉莉和艾德

首先,工作人員一直很神奇。非凡。前台的Rodrigo一直在超越,試圖讓魔法發生。在餐館裏的裏吉諾成了家人,真的照顧我們的家庭,讓我的兒子在他的生日上感到特別特別。海灘俱樂部的Missael簡直太棒了,甚至給我兒子他自己的鑰匙鏈玩具過生日,這是他最喜歡的,他到處攜帶。伊迪絲是帶着孩子的天使,做藝術和手工藝。Xochitl和Fabiola給了我最令人難以置信的spa和按摩體驗。高爾夫球車司機(我忘記了他們的名字)非常有趣,讓每次騎車都爲我們的孩子帶來有趣和令人興奮的駕駛。我們有一個3歲和5歲的孩子,他們一直在度過他們的生活。游泳池很乾淨,溫度完美。客房清潔工作做得很好,甚至爲我們的兒子設置了生日驚喜。我們遇到的問題主要是我們房間裏的空調壞了,每天都是一個挑戰。這是萬豪購買的舊度假村,工作人員努力保持它的運作。他們已經盡了一切努力來幫助,但我們對我們的房間有多熱感到不滿意。食物很一般,無論如何都還不錯。我認爲我們唯一的負面體驗是teppenyaki餐廳 - 食物很乏味。他們說你可以選擇蛋白質,但這意味着他們把所有的雞肉,牛排和蝦混合在一起,使整個事情都嚐到了蝦的味道。我丈夫不吃貝類,不能吃任何一種。總的來說,我絕對會推薦它,只是爲了工作人員給我們的純粹喜悅。附近的城鎮對孩子來說也是安全的,也很棒。我希望我們有更多的時間探索!

I have been to this resort 10 or 12 times in the last dozen years. Is it the best? No. Is it big? Is it fancy? No. But is it still the best value for the money in Nuevo. The food is as good as resorts at twice the price. Service is inconsistent but friendly. Pro-Tip: Buy a room on the Royal Level. Better rooms. Top shelf alcohol. An additional restaurant and bar and a pool only for Royal Level guests. Special thanks to Tito and Brenda in Royal Club, Itzel in Main Buffet and Alexis in the Royal Bar.

I would give 5 starts just for “The Nest” restaurant. Special mentions and a big thank you to Nazly, Daniela, Andres, Julio, Roberto for their excellent service. Family-like service with a smile and always ready to accommodate requests. I’d say everyone who worked here made us feel welcome and we ended up frequenting the restaurant just for the service, food and views. 5/5 for the breathtaking views and the delicious Mexican meals. The reason for giving a 4/5 is for the overall family selection itself. While it’s definitely better than the rest of the resort. Pros: access to a nice beach that isn’t crowded, pools are nicer and good small perks / conveniences. Carlos (the butler) made us feel welcome and was always ready to serve with a smile. Room cleaning frequency is way better (by a mile compared to the regular) - thanks to Belen our tireless and excellent cleaner. Cons: Other restaurants (outside of Nest) are nearly impossible to get a reservation on the App, when we managed to talk to someone and get a reservation, we realized the restaurants aren’t even 50% full. It’s not easy to get a hold of folks on the phone from the room, but when you meet them face to face they are ready to help. Non-family selection areas: Before we upgraded we had constant badgering from the palladium attendants who wanted us to do a walking tour to get some free spa coupon. Service at the regular resort (not family selection) was minimal - tough to catch a hold of anyone and SO crowded so we felt the need to “have to” upgrade.

好的。我們五晚六天的第三天。我不能再等了,就這家酒店的所有反對者爭論了!到目前爲止,我們的住宿令人驚歎!服務是五星級的...每個人都超級包容。我會說出名字,但這只是我們迄今爲止遇到的每一個人。我要說的是,加布裏埃拉、約瑟夫娜、雨果、路易斯(自助餐)和態度休息室的每個人都超級好,顯然想讓我們的住宿體驗最好:)到目前爲止,食物非常棒。自助早餐真的很棒。昨晚墨西哥餐廳對我們看到的糟糕評論感到非常驚訝。不知道是誰在這家酒店上搜索並張貼所有這些糟糕的評論,但我告訴你,我非常特別,真的很感激優質的服務。到目前爲止,我在這個真正美妙的地方所擁有的就是這麼多!即將嘗試烤架,所以現在就縮短了。但是,讓我們說,我的人預訂了這個地方,我非常懷疑,因爲所有的差評。我很高興我信任他,因爲我喜歡這裏:-)無邊泳池白天的確很吵,但我確信年輕人喜歡它。順便說一句,我們住在海濱套房,加入了海拔俱樂部,這是一項很好的投資!嘉莉和艾德

首先,工作人員一直很神奇。非凡。前台的Rodrigo一直在超越,試圖讓魔法發生。在餐館裏的裏吉諾成了家人,真的照顧我們的家庭,讓我的兒子在他的生日上感到特別特別。海灘俱樂部的Missael簡直太棒了,甚至給我兒子他自己的鑰匙鏈玩具過生日,這是他最喜歡的,他到處攜帶。伊迪絲是帶着孩子的天使,做藝術和手工藝。Xochitl和Fabiola給了我最令人難以置信的spa和按摩體驗。高爾夫球車司機(我忘記了他們的名字)非常有趣,讓每次騎車都爲我們的孩子帶來有趣和令人興奮的駕駛。我們有一個3歲和5歲的孩子,他們一直在度過他們的生活。游泳池很乾淨,溫度完美。客房清潔工作做得很好,甚至爲我們的兒子設置了生日驚喜。我們遇到的問題主要是我們房間裏的空調壞了,每天都是一個挑戰。這是萬豪購買的舊度假村,工作人員努力保持它的運作。他們已經盡了一切努力來幫助,但我們對我們的房間有多熱感到不滿意。食物很一般,無論如何都還不錯。我認爲我們唯一的負面體驗是teppenyaki餐廳 - 食物很乏味。他們說你可以選擇蛋白質,但這意味着他們把所有的雞肉,牛排和蝦混合在一起,使整個事情都嚐到了蝦的味道。我丈夫不吃貝類,不能吃任何一種。總的來說,我絕對會推薦它,只是爲了工作人員給我們的純粹喜悅。附近的城鎮對孩子來說也是安全的,也很棒。我希望我們有更多的時間探索!

I would give 5 starts just for “The Nest” restaurant. Special mentions and a big thank you to Nazly, Daniela, Andres, Julio, Roberto for their excellent service. Family-like service with a smile and always ready to accommodate requests. I’d say everyone who worked here made us feel welcome and we ended up frequenting the restaurant just for the service, food and views. 5/5 for the breathtaking views and the delicious Mexican meals. The reason for giving a 4/5 is for the overall family selection itself. While it’s definitely better than the rest of the resort. Pros: access to a nice beach that isn’t crowded, pools are nicer and good small perks / conveniences. Carlos (the butler) made us feel welcome and was always ready to serve with a smile. Room cleaning frequency is way better (by a mile compared to the regular) - thanks to Belen our tireless and excellent cleaner. Cons: Other restaurants (outside of Nest) are nearly impossible to get a reservation on the App, when we managed to talk to someone and get a reservation, we realized the restaurants aren’t even 50% full. It’s not easy to get a hold of folks on the phone from the room, but when you meet them face to face they are ready to help. Non-family selection areas: Before we upgraded we had constant badgering from the palladium attendants who wanted us to do a walking tour to get some free spa coupon. Service at the regular resort (not family selection) was minimal - tough to catch a hold of anyone and SO crowded so we felt the need to “have to” upgrade.

I have been to this resort 10 or 12 times in the last dozen years. Is it the best? No. Is it big? Is it fancy? No. But is it still the best value for the money in Nuevo. The food is as good as resorts at twice the price. Service is inconsistent but friendly. Pro-Tip: Buy a room on the Royal Level. Better rooms. Top shelf alcohol. An additional restaurant and bar and a pool only for Royal Level guests. Special thanks to Tito and Brenda in Royal Club, Itzel in Main Buffet and Alexis in the Royal Bar.

Just Spent 9 days here. What a wonderful experience. It’s a family run boutique hotel. Close to buses and taxis. Many good restaurants in the area. About one long block to the beach. The hotel will supply you with beach chairs, beach umbrellas and towels.