英國沃裡克郡的4 星級飯店

這個場地令人驚歎,一個美麗的安靜的位置,可以呼吸,或步行到雅芳的斯特拉特福德,欣賞建築,欣賞歷史。 希望我們能在那裏呆更多的時間,我們肯定會計劃返回並進一步探索。 很乾淨,整潔,住宿寬敞。 房間內和酒店內的配件都很棒。亞麻和毛巾質量一流。 整個服務都很好,所有的工作人員都非常有禮貌和樂於助人。

The building is impressive and stunning. The room is a little bit outdated but still well maintained. They keep the hotel very warm and welcoming. The garden is breathtaking. I also enjoyed their spa facilities especially the little outdoor spa pool which is very refreshing. I would highly recommend it to my friends and family.

舒適的雙層牀,乾淨友好的工作人員。

房間在頂樓，是典型的英式閣樓改造的，視野很受限，除此之外都還OK，尤其是餐廳的服務很棒，早上因為趕時間，餐廳的女士幫我臨時準備些食物，很棒，感謝

我們預訂了,我的兒子和女兒剛剛完成考試,他們升級了。我們有狗,我們的房間很好,門打開到大綠地,你可以坐在外面。在前夕它很忙,因爲有一個舞會和另一個功能,服務在餐館裏很慢。我在接待處與主管交談,解釋了我們遇到的問題,她不能更樂於助人 - 我們提供了飲料和午餐,作爲抱歉,這是一個很好的姿態。我們肯定會回來。

這家酒店各方面基本符合希爾頓標準，説幾個特別的地方：第一，位置便利，離火車站很近，步行可達，步行可達莎士比亞出生地那條街，有一家Morrison超市也很近；酒店四個方向都有行人可以進出的小門，google map可能不是很準確。第二，Junior Suite 其實就是一個大房間，沙發可以改成沙發床，沒什麼套間的感覺，但是沙發床挺大的。那個沙發的靠墊被工作人員鋪成沙發床的時候是被墊在地上的，如果進門以後要坐沙發，還是先拍打拍打吧，感覺不是特別乾淨。這家酒店不提供牙刷之類的，管前台要也沒有，需要自己準備。第三，前台服務人員，入住那天是位女服務員，服務較差，早餐地點和時間也沒有主動説，加床也遲遲沒有安排，從房間打電話半天也沒人接，我用手機從外線撥才匆忙接起來，告訴她我還以為是房間電話壞了。後來一天的男服務員服務就很熱情，告訴我們火車票的使用，還有去火車站便捷的小門，還有一位男服務員看我們有小朋友，還多給了幾瓶水和曲奇，所以還是信任希爾頓的服務的，衹是希望加強對所有員工的培訓

位置優越,可愛的酒店會再次入住那裏。非常適合兒童遊戲室和可愛的游泳池

Couple with dog. For two nights we didn't have hot water. We rang reception an spoke to the duty manager - the second time...He told us it was because there was a coach load of people staying who had all taken a shower/bath at the same time on their return, and we would have to wait until it heated up again. That didn't allow for the lack of pressure - a trickle! In the end we gave up - no shower/bath. However, the duty manager assured us that the manager would find us the next morning.... this never happened, On the Saturday night the same thing happened. The excuse given by the receptionist for the manager not having found us that morning was there was a wedding and all managers were needed - they didn't start their shift until 11am. The duty manager couldn't speak to us as he was working at the wedding - Saturday night - but Leanne assured us that she had noted our complaint and that she had written up notes, and our inconvenience (now not having hot water for two nights of a three night stay) would be reflected in our invoice on checking out. This wasn't the point. The stay was supposed to be a relaxing, super special treat, not able to have a shower or a bath at night was NOT okay! She assured us that on the third night the 'tour' party and 'wedding party' would have left. So we would have hot water. Which we did. On checking out the receptionist had no idea about our complaint, and therefore couldn't help us. We are in the process of writing a compliant, and a review. The staff and hotel did not let you down - the management did! I have a video of the water pressure. On another point, the hotel is described as dog friendly. This might be the case. You can bring your dog for a fee of £25 a night, however, on check in we were told we had to eat in the bar area or outside. Luckily the weather was okay. However, we felt like second class citizens! Not only that but the bar area has no tables at which anyone could eat a meal - the tables are all low and only fit for snacks!

在這家酒店住了一晚劇院,我們已經知道了60多年。步行(過電車橋)到鎮上的絕佳位置只有10分鐘左右 友好,樂於助人的員工;酒店內有有用的停車場,酒店居民可享受折扣。 非常舒適的牀;淋浴很好。酒店可以描述爲老式,有點累,但這是魅力的一部分。 會再次入住,有交易!!

絕對完美的住宿。酒店坐落在雅芳銀行對面的RSC劇院的田園風光中。真正使這次旅行成爲酒店的令人難以置信的同事,他們在整個過程中都非常包容。我們喜歡我們的住宿。非常感謝。